ReviewInc Online Review and Reputation Management Blog - Page 2 of 22

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Why Google My Business Is Important to Business Reviews

Google never fails to update its features. A Google My Business account helps your business show up in search results when people are searching online for products and services. Even better? Google My Business is totally FREE, making it an affordable marketing tool for any…

Golda CriddleApril 6, 2021

Brand Management Fake Reviews Online Reviews Reputation Management

How to Handle Fake Business Reviews

Negative reviews that are clearly fake reviews can hurt a carefully kept business reputation so it is important to take action. Online reputation is a critical part of business practice. As the landscape of online reputation expands, businesses will inevitably experience fake reviews at some…

Golda CriddleMarch 26, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Review Management Review Management Software

How Has the Mask Mandate Impacted Reviews in 2021?

Online reputation has become a significant way businesses rely on for marketing. Reviews are the primary way people choose a business to work with or a restaurant to try. 93% of customers read online reviews before buying a product, showing how heavily people rely on…

Golda CriddleMarch 19, 2021

Brand Awareness Brand Management Online Reviews Reputation Management Review Management

How the Pandemic Has Changed Online Reputation

Ever since the beginning of the pandemic, the online demand for services and products has risen beyond expectation. This rapid growth has also significantly increased the volume of online reviews. A recent poll of consumers concluded that 71% believe reviews matter more today than ever…

Golda CriddleMarch 10, 2021

Brand Management Customer Feedback Online Reviews Reputation Management Review Management Software

How to Respond to Negative Reviews

Wondering how to respond to negative reviews? Despite all your efforts to provide excellent customer service, businesses inevitably experience negative reviews at some point. Getting negative reviews can be frustrating. Facing personal error is challenging and many don't like confrontation. Business success also heavily relies…

Golda CriddleMarch 3, 2021

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Don’t Be Fooled by Google Local Guides

Google has recently implemented Google Local Guides to help boost interaction between customers and businesses, offering incentives for people who upload pictures, write reviews, answer questions — it’s about creating guides to promote available and accurate information for companies. Each upload gets points that will…

Golda CriddleFebruary 23, 2021

Brand Management Customer Feedback Google Online Reviews Review Management

Don’t miss this: How to Remove a Google Review

No matter how good your customer service is, your business will likely receive a negative review. Have you wondered how to remove a Google review? Online reviews are the best way to gauge your online presence, and as a business, you are bound to get…

Golda CriddleFebruary 17, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

5 Questions Answered by Reviews Online Study (2021)

For nine years, ReviewInc has asked consumers annually, “When choosing a service or professional (such as a doctor, mechanic, plumber, attorney, etc.) what is most important?” Over 40,000 survey respondents agree in the last 9 years that reviews are the MOST important source when choosing…

Golda CriddleFebruary 12, 2021

Uncategorized

The Ugly Truth About Review Incentives

When discussing tactics for getting online reviews, incentives often comes up as a strategy. However, companies out there are often tempted to provide incentives for reviews. It seems like a quick fix and a guaranteed solution to improve your online reputation. But is it worth…

Golda CriddleFebruary 10, 2021

Customer Feedback Google Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software SEO

6 Incredibly Useful Positive Google Review Tips

Google is arguably the biggest review site that small businesses should monitor. The goal of many small businesses is to get more positive reviews on Google. Let’s face it. When it comes to online reputation, Google is one of the major players in the online…

Golda CriddleFebruary 2, 2021