reputationBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management SoftwareSEO

Factors That Influence Your Online Reputation

We often hear about the importance of online reputation. Businesses know how important online reputation is to business and the ability to grow. But, you might be wondering, what can influence your online reputation? If you know what factors can alter your online reputation, you…
January 19, 2021
incentivize reviewsBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReview ManagementReview Management SoftwareYelp

To Use Review Incentives or Not?- That is the Question

Receiving reviews can make or break your online reputation by drastically impacting your reputation score. Since reviews are imperative to a company’s online presence, many businesses may ponder offering an incentive in exchange for a positive review to help boost their overall reputation score. Is…
December 16, 2020
apple maps reviewsUncategorized

Apple Maps Adds Reviews and Ratings

Did you know Apple Maps now allows people to rate and leave reviews about businesses within their navigation platform? You might not think this is a big deal, but this change could impact your reputation score if you're a business.  Apple Maps didn't start as…
December 8, 2020
ask customers for reviewsUncategorized

How to Ask Customers for Reviews

  Happy customers will give great reviews when asked! It can seem daunting to ask customers for reviews for a business, especially in person. Even online, you might be worried asking for a review could lead to a bad one. Reviews have become a major…
November 25, 2020
5-star ratingUncategorized

What Does A Five Star Rating Mean?

Stars and ratings have become a staple part of business vocabulary. Especially with the innovation of the internet; the importance of an online presence and social media --  businesses and individuals must pay attention to their online reputation score in order to keep happy customers…
November 20, 2020
Uncategorized

All About Facebook Reviews and Ratings

In 2013, Facebook rolled out a star rating system that applies to all Business Pages with a physical address. Any Facebook member can add a star rating and/or review under the “Reviews” tab. Facebook displays the star rating and how many people have rated the…
October 30, 2020