- You Google your business and find that you are not doing as well as you thought.
- Despite your best efforts, some of your customers are NOT happy, and they are telling everyone with negative customer feedback.
- Negative reviews hurt emotionally and financially—they are not going away on their own
- Managing your reviews on your own is difficult.
- Sometimes you are not even aware of all the reviews on every review site
- It takes time to manage your online reviews and collect reviews without an online review management software system in place, time that you don’t have to waste!