Customer Testimonials

excellent customer service, and all of the staff is super friendly! makes doing my job 100xs easier!

I was so impressed with their prompt response and support

I have been working with this team for years. Everyone is consistently efficient and anything I need is addressed in a timely manner. The personalized customer service is 2nd to none.

ReviewInc's customer service is fantastic! Everything is done in a very friendly, timely manner and an eagerness that is much appreciated!

Fantastic technology and a wonderful team. I cannot speak more highly of this incredible company.

general , cons I don't think there's any. Everything is okay for me. pros From the platform to customer support, everything is great. They are very easy to contact whenever I have questions and everyone is willing to help me. The platform is very straightforward and is easy to use.

Amazing service by Johanna. She always follows up and is so patient with walking me thru learning the software

Crystal is fantastic to work with. Really appreciate the hard work she does. Always quick, never an issue.

Responsive and helpful business and service team

Robust system and excellent customer support from the staff, highly recommend!

I am really impressed with this concept and this company! Love the customer service of Johanna and of course Matt our account executive is always so helpful. Johanna is so prompt and courteous in her interactions with us. I would recommend ReviewInc to any business or service company out there, whether it's a start-up or an established business. If you are in business or in service, if you want to grow your business, then this a great platform.

Excellent results and customer service!

Crystal provided me with a professional yet personable service. Crystal takes immense pride in her work and is dedicated to offering exceptional customer support. Her extensive product knowledge, prompt responses, and patient assistance always positively impacts my experience.

We're big fans of the ReviewInc platform! Everyone we've worked with there (Crystal, Matt, and Johanna) has been extremely helpful and knowledgeable

The number of our reviews in the public domain has increased tremendously. We could not have the number of reviews that we do without Review Inc.

Very positive. We've had excellent results and have greatly improved our review standings across all websites. Our rep, [SENSITIVE CONTENT HIDDEN], has been very responsive & helpful. Never had to wait long for any answers. Great operation. Well worth the cost.

Review Inc., is hands-down one of the best companies to work with. They always go above and beyond what is expected. Austin will spend the time with me and my team to make sure we are able to set up our reviews. Since we started with them our Reviews have tripled! I can't thank you guys enough for the excellent service. Try Review Inc., you will not be disappointed.

This is the only truly best reputation management company. I have used them 7 years and the results are the finest we could hope for. This has allowed us to reach a new next level where this has become reputation marketing!!!! We have had great benefits as a result.

Austin and the development team worked speedily and cooperatively with us to implement a new solution that will make a huge impact on our entire customer base. These people really do practice what they preach and take feedback seriously.

5 Stars for ReviewInc! They were referred to us by another happy customer. Matt Benkoil did a thorough job answering all my questions as we checked them out for our review platform needs, and then getting us set up. Austin Montalvo has been GREAT getting our set up completed, getting us trained, and answering all my questions. The platform is flexible and user friendly, and includes some great Reports. They have a knowledgeable support team available to help with a call or an email. I'm happy we chose Revi…

Review Inc is a great partner. Their team is wonderful to work with. They are responsive, they act like an extension of your company and treat you like your account matters, no matter how big or small you are. Their program is easy to use and navigate and if you get stuck, their support team is right there to help you. I highly recommend them.

Very positive. We've had excellent results and have greatly improved our review standings across all websites. Our rep, [SENSITIVE CONTENT HIDDEN], has been very responsive & helpful. Never had to wait long for any answers. Great operation. Well worth the cost.

ReviewInc has been instrumental in greatly improving our ratings & feedback postings. Our private feedback rates & click-through scores are as high as I would expect. Using both email & SMS allows us to reach virtually all of our patients. I highly recommend their services for anyone looking to boost their online scores. Very easy to work with, and has very responsive support.

Excellent and easy to use platform! The service is great as well, and if you have any questions it is so easy to get help from one of their staff!

ReviewInc has really helped us get daily feedback from our customers when we were lucky to get a few reviews a month. Now we are getting constant reviews and are able to deal with the customer responses quickly which is leading to more positive reviews.

Working with ReviewInc has been a pleasure since day 1. Their support and engagement teams are always helpful and very responsive. No question is ever too big or too small, and they don't ever make you feel like you're a hassle to them. Plus the technology is awesome and really works. Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in. Special thanks to [SENSITIVE CONTENT HIDDEN] who have been t…

Much better than anticipated. We have started getting more public positive reviews. The real benefit is the private reviews that help us do better with our customer service.

Working with ReviewInc has been great since day 1. In addition to having outstanding and user-friendly technology, they have outstanding staff that have gone above and beyond for us time and time again. No question is ever too big or small, and they respond fast! Special thanks to Matt B. and Austin M., as well as the Client Engagement and Support staff for their efforts and support thus far. A+ Quality. A+ Technology. A+ Customer Service.

Absolutely positive! I've already recommended to my industry peers.

This has changed the reputation management for 3 healthcare enterprises I have managed profoundly. Don't waste your time with other systems. I have used this since 2010 and it was exceeded all my expectations. Service has always been really effective.

Have worked with this company for years. They are better than all the other reputation management software companies out there in the market.

It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.

Overall a great experience.

Overall :  communication is very easy, and support is first class. Pros :  with its many options its very easy to manage reviews across the entire ecosystem, easily and effectively. Cons :  the updates are sometimes challenging to over come since the system is so robust.

Excellent experience, support is top notch!

Overall :  Exceptional. I highly recommend Pros :  ReviewInc is full of great features that make the product really useful. ReviewInc covers more review sites than any other system that I have reviews. It comes with email, text and kiosk features that allow you to easily request reviews. Unlike other products the email requests always make it into our clients inbox. ReviewInc has great detailed reporting that rolls up multiple locations into one easy to read report. The company is constantly innovating and …

communication is very easy, and support is first class.

Great customer service. very responsive and eager to assist.

Overall :  Great customer service. very responsive and eager to assist. Pros :  I like having resumes sent directly to me. Cons :  it's a challenge to fully utilize all the features of the tool with out decentralized hiring process, but that's more of an internal thing for us than an issue with the tool.

ReviewInc is a top-notch local reviews platform. We've used it for years for our 5 retail locations and it has never let us down. There are many local review solutions out there, but in my opinion, ReviewInc outclasses them all. Everything is customizable and can be figured in virtually any way you might want it. The platform itself is very reliable and I've rarely ever had to contact service about anything. When I do, the staff is kind and helpful. We saw a steady 11% response rate on our private feedback…

We are very pleased with your application. It is very thorough and detailed. Not less important is your superior customer service that we continuously receive from our account manager. Thank you!

Overall :  We work with them as a reseller/vendor, support and communication about new products and training is fantastic. Pros :  Granular reporting, customer support is outstanding, Review Inc is always looking for new integrations and sources. Cons :  There are so many options and reports, it can get a little confusing.

Pros :  Easy to use, excellent customer service, completely customizable, step by step tracking of customer responses and most of all boosted our reviews and ratings! Cons :  Some things were easier on the desktop version.

general ReviewInc has helped us triple our private response rate and double our public review rate. It's brought all of our public location page ratings up significantly, and helped keep our management instantly informed whenever a negative review is written by automatically sending email notifications to the appropriate managers. Thanks to the custom survey questions and hidden fields, we're easily able to bundle mini-surveys and coupons in with our review emails. These survey questions and the hidden fie…

ReviewInc is one of my favorite software "hidden gems" for local businesses. I've used several other review management platforms (TrustPilot, Feefo, BirdEye, eKomi, Podium, etc…) and none of them compare to the amount of features and functionality that's crammed into ReviewInc, and all for significantly less money than competitors. I could go on forever about everything that ReviewInc lets you do, but deep customization and endless reporting options are really the stand out features. Not only that, I've p…

Overall :  ReviewInc has helped us triple our private response rate and double our public review rate. It's brought all of our public location page ratings up significantly, and helped keep our management instantly informed whenever a negative review is written by automatically sending email notifications to the appropriate managers. Thanks to the custom survey questions and hidden fields, we're easily able to bundle mini-surveys and coupons in with our review emails. These survey questions and the hidden f…

We love Review Inc. It helps us really know how our customers feel. We would recommend to any business wanting to know how their customers feel and wanting to have a positive impact on their public reviews.

Overall :  More Business Pros :  There is very little maintenance with this program, it's on auto pilot. The team is constantly striving to improve the functionality and usability. Also its intuitive and easy to use. Cons :  They frequently make upgrades, which is contradictory to my previous statement, but every time they do we have to take the time to learn all the new improvements

I love review inc as a tool to manage and grow reviews. I get notified right away of all reviews and with their software, I am able to collect a lot of reviews.

Overall :  I love review inc as a tool to manage and grow reviews. I get notified right away of all reviews and with their software, I am able to collect a lot of reviews.

We have been using ReviewInc for several years now. It does a great job in monitoring our online reputation on review sites. They are constantly adding new features and has become quite robust in their online review capture techniques.

Excellent functionality! We love this service and our customers give us a high rate of feedback. We love that the testimonials are not "held hostage" on someone else's site so we can stream them directly to our website.

This is the easiest way to get feedback from customers! We had been frustrated by the complicated way other review generating companies worked and were not getting good conversion to Yelp and Google+ reviews for the positive testimonials. Now that we are using ReviewInc, we are getting a large percentage of feedback from our customers and can also post these on our website or our Facebook page. We appreciate that the reviews are not "held hostage" on another company's website.

WHAT leave a review, HECK YEAH, this is by far the Bentley of services without the crazy sticker price! Amazing customer service on every call and email never loved a service so much. It is easy to use and powerful and easy to get more reviews for my clients than any other service I have ever used. Thank You Review Inc!

WHAT leave a review, HECK YEAH, this is by far the Bentley of services without the crazy sticker price! Amazing customer service on every call and email never loved a service so much. It is easy to use and powerful and easy to get more reviews for my clients than any other service I have ever used. Thank You Review Inc!

love my experience with this company and after a while …; the results were phenomenal. 1 in 3 clients that come in the door reference my good reviews. The service and support there are wonderful too!

Henri and reviewinc are tremendous. The quality of the program is unbeatable, and their customer service is unmatched!

Online reputation management savior

Overall :  Fast and comprehensive systems, but what I like the most about Review Inc, is that I really had a good experience with their customer service department. I got my questions answered instantly. The product is superior for the price (keep rolling out those tools). Highly recommend!

Overall :  Online reputation management savior For nearly 2 years my clients and I have been using Review Inc and it has been one of the best investments we could have made. Our average Google score across 14 stores went from a 2.4 to over a 4 star rating. Ever week we get new 4 and 5 star reviews which lets potential customers see that the great experience that was had by customers 2 years has consistently been repeated for the last 2 years.Our store associates continue to tell me how much it has increased…

This company ROCKS

Outstanding service with a smile!

Jackie is the best!!!

Jackie is the best!!!

I was blown away by the Review Inc. on-boarding process. We have adopted quite a few new SaaS products the last few months and I am most impressed by ReviewInc. I was expecting a lot more work on our end, but was pleasantly surprised with how much they did for us.

We were very happy with your service and collected many great reviews by using it! Thanks for all of your help and making your system user friendly.

The program is great; the new dashboard is confusing. I would give the program a 5 stars. Customer service sucks. 1 star for customer service. It takes them weeks to get back to you and you have to email them multiple times.

Review Inc has helped us a lot. We have been able to keep all of our contacts organized as we import them and the portal has made it very easy for us to keep track of those contacts throughout the reviewing process. The support team has been very reachable – by phone and by email – if we have had any questions. The only improvement I think they could use is to supply us with more information (we have been in touch back and forth with ideas). The company I work for follows reviews VERY carefully and uses the…

Has made it much easier to collect and ask for customers input.

Love this company. The people are so easy to work with and we have collected so many more reviews across a lot of different sites. We love the customized email to our patients, the results are fabulous.