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healthcare industry Brand AwarenessBrand ManagementCustomer FeedbackHealthcare ReviewsHIPAAOnline ReviewsReputation ManagementReview ManagementStudies / SurveysUncategorizedYelp

How to Manage Your Reputation and Stay HIPAA Compliant

For the healthcare industry, a better online reputation can get more patients in the door can even help to avoid malpractice. Here are some best practices that all healthcare professionals should know about managing their online reputation and remaining fully HIPAA Compliant. A doctor in…
Ron Laughton
May 22, 2019
Best Ad Channel 2019 Anonymous ReviewsBrand AwarenessBrand ManagementCustomer FeedbackGoogleHIPAAInstagramOnline ReviewsPress ReleaseReputation ManagementReview ManagementReview Management SoftwareSEOStudies / SurveysYelp

Best Consumers Advertising Channel in 2019 – New Survey Results Are Shocking

Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between…
Ron Laughton
March 12, 2019
Anonymous ReviewsBrand AwarenessBrand ManagementCustomer FeedbackGoogleInstagramOnline ReviewsReputation ManagementReview ManagementReview Management SoftwareSEO

Guest Blog: A New Voice on How to Handle Negative Reviews

From Fortune 500 companies to family-owned shops, online reviews have given consumers a powerful new voice and potential customers an inside look. Yet, owners often complain that their businesses are mischaracterized and wonder how to handle negative reviews. A Window On the World of Customer…
neil@smokestudios.co.za
November 12, 2018
Brand AwarenessBrand ManagementCustomer FeedbackGoogleInstagramOnline ReviewsReputation ManagementReview ManagementReview Management SoftwareStudies / Surveys

Best Time of Day to Post to Social Media

We’ve touched on Social Media Marketing in previous blog posts on marketing. There is no doubt that your online business reputation could benefit by incorporating social media to boost your business brand. Knowing how to use social media efficiently so that you get the most…
neil@smokestudios.co.za
September 4, 2018