Many of you may already know the obvious: 1-star reviews on Yelp indicate a poor business while 5-star reviews on Yelp indicate a favorable business.

Botto Italian Bistro, an Italian restaurant in the Richmond District of San Francisco is taking a different approach to gain more traffic; they aim to

September 17, 2014

Online review giant, Yelp and TinyCo, Inc. (a mobile app developer) both agreed to settle separate FTC charges claiming that they unlawfully collected data from

As a follow-up to our blog post last week about California’s new bill: The Consumer Review Fairness Act, which prevents consumers from being financially penalized

Consumers in California will now be protected against penalties for sharing their opinions via online reviews under a new bill (AB 2365) signed on Tuesday,

Recently, Philadelphia Eagles running back LeSean McCoy dined at PYT, a burger joint in Philadelphia, and left a $.20 tip on a $61.76 bill. At

What we don’t often hear enough of is how to respond to positive reviews rather than negative ones. We all know that it is hard

Google SEO Changes: Local Search – Silent but Important Changes In the past few days, Google has silently rolled out changes to their search algorithm

It has recently come to light that a New York Hotel (Union Street Guest House in Hudson, New York) has a clause etched into its

We all know that Millennial’s are far more tech-savvy than previous generations. But does this age discrepancy play a role in how online reviews pertain