January 12, 2015
A popular burger chain, Umami Burger, has taken collecting feedback and turned it into a social activity. After your meal, you are given a token
January 6, 2015
Recently, TripAdvisor was fined a cool $600,000 for failing to prevent fake reviews. Italy’s antitrust authority states that TripAdvisor failed to implement mechanisms that would
December 24, 2014
UPDATE 2021: The top reviewer on Amazon is now Sara, with over 8,000 reviews on Yelp. Our previous top reviewer, Ali Julia, now has over
December 22, 2014
Have you heard of the research company JD Powers? As we all know, online reviews are quite important. But it looks like a prominent marketing
December 16, 2014
Comcast has never quite topped the list when it comes to excellent customer service. Horror story after horror story has surfaced as of late. Take
December 12, 2014
A recent survey comprised of 4,620 U.S. patients was conducted to discover what sites they’re using, and how they’re using them, here’s what they found:
December 4, 2014
When it rains, it pours. Literally. It has been a pretty safe assumption that bad weather puts people in bad moods. But with new research
November 26, 2014
Reputation management, at its very core, is the mitigation of what people are saying about you and how you are being perceived by the general
November 21, 2014
During a recent dining experience, one of our ReviewInc team members came across a couple of unique ways a restaurant encouraged customers to leave reviews.
November 14, 2014
You all are probably very familiar with the popular review site Yelp by now. The concept is fairly simple: you visit a business and you