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Healthcare Platforms-Advice For Choosing a Doctor

Health is something we can all relate to. We exercise, try to get at least 7 hours of sleep and attempt to eat well – all in the name of health. Some people take their health into their own hands by becoming a drill sergeant,…

neil@smokestudios.co.zaSeptember 10, 2018

Fake Reviews

Fake Reviews – Latest News You Should Know

There is a built-in tendency to second guess what we see on the internet. With the skepticism that comes with information that can be placed online by anyone – no matter their expertise, we battle with the authenticity of what we see. Without sounding too…

neil@smokestudios.co.zaJuly 24, 2018

Customer Feedback Review Management Review Management Software Studies / Surveys

Net Promoter Score vs Star Rating vs. Happy/OK/Sad

What is the Net Promoter Score? Aside from the popular Five Star rating system found on most review sites, a popular alternative is the Net Promoter Score (NPS). The rating system chosen by a business can provide very different levels of insight. But what exactly…

neil@smokestudios.co.zaMay 8, 2018

Online Reviews Reputation Management Review Management Review Management Software Studies / Surveys

Management Software for Review Sites

The internet has taken over every part of our lives. It helps us connect with friends and family while providing information, access and entertainment. But one surprising thing that has happened in the past several years is the aggregated knowledge and wisdom that are review…

neil@smokestudios.co.zaMarch 10, 2018

Uncategorized

New ReviewInc App Available on HootSuite

ReviewInc’s industry-leading monitoring capabilities are now available in HootSuite! ReviewInc supports over 200 popular review sites across over 100 countries and organizes positive reviews for sharing on social media outlets. The ReviewInc app for HootSuite allows you to monitor multiple streams of reviews, engage with…

neil@smokestudios.co.zaFebruary 24, 2014

Online Reviews

Review Site Series: 5-Star vs. Alternate Rating Scales

In this installment of our Review Site Series, we wanted to focus on the rating scales used by different review sites. Most review sites use a 5-Star rating scale, but others, such as Zagat use an alternate rating scale. (Zagat uses a 30-point scale.) We…

neil@smokestudios.co.zaOctober 2, 2013

Online Reviews

Review Site Series: Review Minimum/Maximum Length

This week we wanted to focus on the review minimum/maximum length imposed by review sites. Many review sites require a certain amount of characters before being allowed to post a review. Conversely, some review sites impose a maximum amount of characters that are allowed in…

neil@smokestudios.co.zaSeptember 26, 2013

Uncategorized

Review Site Series: Deceptive Advertising on Review Sites

As we all know, advertising is what makes the web go 'round. But when can advertising become prohibitive? Many review sites offer advertising packages to the businesses that have listings on their site. These advertising packages may include anything from top banner ads, side banner…

neil@smokestudios.co.zaSeptember 10, 2013

Online Reviews

Reviewers Alternate Logins

Many review sites offer certain features to business owners and reviewers alike. At ReviewInc, one of our favorites is alternate logins. Alternate logins allow reviewers and business owners to log in to the review site using credentials from a different website such as Facebook, Twitter,…

neil@smokestudios.co.zaSeptember 5, 2013

Online Reviews

Review Site Series: Business Owner Responding to a Review

Welcome to our second blog post in our Review Site Series! For this post, we wanted to focus on the ability of a business owner to respond to a review. Many review sites allow business owners to respond to an online review, but many do…

neil@smokestudios.co.zaAugust 30, 2013

ReviewInc Archives - ReviewInc

Healthcare Platforms-Advice For Choosing a Doctor

Fake Reviews – Latest News You Should Know

Net Promoter Score vs Star Rating vs. Happy/OK/Sad

Management Software for Review Sites

Review Site Series: 5-Star vs. Alternate Rating Scales

Review Site Series: Review Minimum/Maximum Length

Review Site Series: Deceptive Advertising on Review Sites

Reviewers Alternate Logins

Review Site Series: Business Owner Responding to a Review

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