Most Trusted Review Sites 2019
As a small business, it is important to market your business in order to find new customers. One great form of marketing is online reviews. Research shows that 84% of people trust online reviews as much as personal recommendations. We are finding each year the number of people that use review sites just grows. Moreover, […]
New Consumers Survey Results Are Shocking (2019)
Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between 2013 and 2019, a huge leap of 10% proved that […]
Best Time of Day to Post to Social Media
We’ve touched on Social Media Marketing in previous blog posts on marketing. There is no doubt that your online business reputation could benefit by incorporating social media to boost your business brand. Knowing how to use social media efficiently so that you get the most optimal results for the best time of day spent is […]
15 Facts About Online Reviews For Small Business Owners
Keeping up with the trends is what keeps your brand and your business afloat and valuable to your potential customer. Let’s face it, those that do, succeed and those that don’t – well you already know. Look at Madonna – the mega superstar for example. She has continued to reinvent herself, her brand, her music, […]
Net Promoter Score vs Star Rating vs. Happy/OK/Sad
What is the Net Promoter Score? Aside from the popular Five Star rating system found on most review sites, a popular alternative is the Net Promoter Score (NPS). The rating system chosen by a business can provide very different levels of insight. But what exactly is the Net Promoter Score, and what makes it a […]
Management Software for Review Sites
The internet has taken over every part of our lives. It helps us connect with friends and family while providing information, access and entertainment. But one surprising thing that has happened in the past several years is the aggregated knowledge and wisdom that are review sites. Yes, a lot of us ask a friend here […]
Why Customer Feedback is So Critical
It’s no secret that Facebook’s user base is growing with over 1.5 Billion Monthly users. It’s also no secret that Facebook’s Daily Active Users (DAUs), representing 66% of their monthly active users has been growing steadily. But there is a much bigger story here that Facebook isn’t telling you about why customer feedback is important. […]
Reviews and Home Remodeling and Furnishing Decisions
ReviewInc recently surveyed 1,500 consumers on how they would make a selection when choosing to remodel or furnish their home. The results were staggering as demonstrated in the charts below: Reviews on review sites were the most influential (35.4 %) in deciding on a company to remodel or furnish a home. It was surprising to […]
eMarketer Highlights ReviewInc: Online User Reviews
Recently, Krista Garcia of eMarketer reached out to ReviewInc’s Chief Operating Officer, Henri Isenberg for their article titled “Online User Reviews: Building Trust and Boosting Sales”. ReviewInc and Mr. Isenberg were highlighted with other industry experts from TripAdvisor, Yelp, Bazaarvoice, and TrustPilot. The article provided research results and expert opinions related to subjects that included: […]
