Review Management Archives

Online Reviews Reputation Management Review Management

How Apple Maps and Yelp’s Integration Might Change Reviews

You might be reading this headline and think: so what? Who cares if the two companies are integrating? However, as online reviews and reputation evolve, it will slowly change how we look at businesses and their rankings. As a business, it’s essential to pay attention…

Golda CriddleJune 7, 2021

Brand Awareness Brand Management Google Online Reviews Reputation Management Reputation Management Platform Review Management SEO

Don’t Let Google’s Reputation Algorithm Bring You Down

Google holds high power when it comes to reputation management, ranking, and searchability. After all, they are the biggest search engine. That being said, what can you do if you have negative feedback? The steps outlined by Google may seem simple, but it’s more complex…

Golda CriddleJune 1, 2021

Brand Management Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

Choosing A Reputation Management Software Platform

After a long year in lockdown and unforeseen increases in online sales, online reputation management software platforms have been more critical than ever. If your online sales have increased, it’s assumed that it is because you’ve also seen a spike in reviews, and it might…

Golda CriddleMay 26, 2021

Healthcare Reviews HIPAA Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

How to Write a HIPAA Compliant Review Response

Have you ever wondered how to respond to a review without divulging private or medical information? HIPAA Compliance is a big concern for the healthcare and law industries, and many do not know the rules behind review responses. Below we will give some advice. …

Golda CriddleMay 17, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

How to Handle Blank One-Star Reviews

Your business may have received a 1-star review, and of course, it isn’t delightful. Rather it is dreaded. However, consider what if you had several with no actual feedback? Several one-star ratings are tanking your overall average, hindering your brand image, and damaging your rankings.…

Golda CriddleMay 10, 2021

Brand Awareness Brand Management Review Management Review Management Software SEO

Why Reviews are Important for Search Engine Optimization

You’ve probably heard about SEO a lot. It’s almost a buzzword! SEO or Search Engine Optimization is the process of using the best keywords for your business to help connect you with your ideal customer. So when they search Google for specific words that match…

Golda CriddleMay 3, 2021

Fake Reviews Online Reviews Review Management Review Management Software

Should Employees Leave Fake Reviews?

Reviews are such an important component that many companies have taken to encouraging their current and former employees to leave fake reviews just to get their numbers up. This is because reviews have become a staple part of a business's online reputation. Having enough positive…

Golda CriddleApril 19, 2021

Customer Feedback Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

Why We Don’t Recommend Review Gating

Review gating is a form of asking for reviews based on a guaranteed high rating. We know how critical online reviews are for your business. Many will go to extreme lengths to improve their online reputations. You’ve probably heard of fake reviews, but not…

Golda CriddleApril 12, 2021

Brand Awareness Brand Management Google Reputation Management Review Management

Why Google My Business Is Important to Business Reviews

Google never fails to update its features. A Google My Business account helps your business show up in search results when people are searching online for products and services. Even better? Google My Business is totally FREE, making it an affordable marketing tool for any…

Golda CriddleApril 6, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Review Management Review Management Software

How Has the Mask Mandate Impacted Reviews in 2021?

Online reputation has become a significant way businesses rely on for marketing. Reviews are the primary way people choose a business to work with or a restaurant to try. 93% of customers read online reviews before buying a product, showing how heavily people rely on…

Golda CriddleMarch 19, 2021

Review Management