Review Management Archives

Brand Awareness Brand Management Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

Brand vs. Reputation

While brand and reputation are different, they share similarities that impact a business's online reputation. We know our online presence is essential for business. Yet, many people confuse the two terms: reputation and brand. Reputation measures how well the public has regarded someone or something.…

Krista LaughtonJune 1, 2022

Brand Awareness Brand Management Reputation Management Review Management Review Management Software SEO

What Features are Best for Review Management Software?

Did you know “84% trust online reviews as much as a personal recommendation” (Inc.com)? Reviews are crucial for your business, but most people don’t have the time. It’s challenging enough to run a business without the concern of negative feedback on various platforms. However, bad…

Ron LaughtonApril 14, 2022

Brand Awareness Brand Management Google Reputation Management Review Management SEO

4 Tips for Increasing Business Reviews on Sites like Google

Asking for reviews on platforms such as Google works well for promoting search engine optimization of your business website. Reviews are a crucial part of your business’s marketing strategy, especially on business sites such as Google Reviews. They provide a sense of validation and help…

Ron LaughtonMarch 24, 2022

Google Reputation Management Review Management Review Management Software

4 Reasons Your Google Business Reviews Aren’t Showing Up

Everyone knows Google reviews are crucial for businesses. Data from FindStack show that “72% of consumers will check online reviews on Google before they visit a business.” Customer reviews data shows that “Google holds 57.5% of all reviews” (GuestTouch). That’s an enormous amount of market…

Ron LaughtonMarch 1, 2022

Customer Feedback Google Online Reviews Review Management Review Management Software SEO Yelp

Why Google Reviews Dominate Over Other Review Sites

Everyone has different opinions on which review site is most important to which industry, many often turn to Google reviews. You can visit one review site and see a different perception than another. Every day, more review sites come into play to bring new voices…

Ron LaughtonFebruary 21, 2022

Brand Awareness Brand Management Online Reviews Reputation Management Review Management

What Determines a Fair Review?

Reviews are not just for restaurants and hotels anymore. Reviews are now an integral part of most industries and can have an incredible impact on a business— both positive and negative. Online reviews are the new word of mouth. They are a way for customers…

Ron LaughtonFebruary 14, 2022

Brand Awareness Brand Management Customer Feedback Google Reputation Management Reputation Management Platform Review Management Review Management Software SEO

How Google Review Policy Can Affect Local Businesses

A negative Google review can have a significant impact on a business. It can lead to reduced sales and perhaps even closure of the business. The reputation of the company is at stake because new customers will judge them based on the reviews they read.…

Ron LaughtonFebruary 1, 2022

Customer Feedback Online Reviews Reputation Management Review Management

4 Top Ways to Request Reviews from Review Sites

It’s no secret how critical reviews are to a business. At this point, it’s essential to stand out against the competition since people heavily rely on reviews to help make their buying decisions. In fact, “nearly nine out of ten (89%) consumers worldwide make an…

Ron LaughtonJanuary 12, 2022

Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

A Checklist for Choosing a Reputation Management Platform

It's a new year when business owners look to make an annual plan. It's time to make changes and implement new strategies. Make 2022 the year for your business to grow! One of the best ways to take charge of your business is by focusing on your…

Ron LaughtonJanuary 3, 2022

Brand Awareness Brand Management Google Reputation Management Reputation Management Platform Review Management Review Management Software

A Quick Guide to Google Reviews

We all know how essential Google is for rankings. Google reviews are often seen as more credible and have higher authority because of Google’s reputation as a company and search engine tool. It’s essential to recognize the power of positive Google reviews and take steps…

Ron LaughtonDecember 22, 2021

Review Management