The Complete Guide to Google Reviews

Google Reviews

Complete Guide to Google Reviews and How They Can Help You Build Your Business What is a Google Review, Why are They Important, and Who Can Write One? There are many different types of reviews that you can give, such as google reviews, Google ratings, or written reviews. A Google review is a review that […]

3 Review Trends You Need to Know About

3 Review Trends You Need to Know About for Your Business

3 Review Trends You Need To Know Let’s start with the basics: what is an online review, and why is it Important to know current review trends?  Reviews are a great way to get feedback from your customers. Reviews are critical because they are the first thing potential customers see when they visit your site.  […]

Brand vs. Reputation

Brand Vs. Reputation

We know our online presence is essential for business. Yet, many people confuse the two terms: reputation and brand. Reputation measures how well the public has regarded someone or something. A brand is an image associated with a product, person, or organization. Those seem similar but are different. However, they similarly impact a business’s online […]

Why Google Reviews Dominate Over Other Review Sites

Google review

Everyone has different opinions on which review site is most important to which industry, many often turn to Google reviews. You can visit one review site and see a different perception than another. Every day, more review sites come into play to bring new voices into the mix.  If you look at one review site, […]

What Determines a Fair Review?

fair review

Reviews are not just for restaurants and hotels anymore. Reviews are now an integral part of most industries and can have an incredible impact on a business— both positive and negative.  Online reviews are the new word of mouth. They are a way for customers to share their opinions on products, services, or experiences with […]

4 Top Ways to Request Reviews from Review Sites

request reviews

It’s no secret how critical reviews are to a business.  At this point, it’s essential to stand out against the competition since people heavily rely on reviews to help make their buying decisions. In fact, “nearly nine out of ten (89%) consumers worldwide make an effort to read reviews on review sites before buying products […]

A Checklist for Choosing a Reputation Management Platform

reputation management platform

It’s a new year when business owners look to make an annual plan. It’s time to make changes and implement new strategies. Make 2022 the year for your business to grow! One of the best ways to take charge of your business is by focusing on your online reputation. Online reputation management platforms or software can save […]

What Is Your Negative Reputation Costing Your Business?

social media reputation

Online reputation has become important in the past decade. With the rise in social media and the ability to network online, more people are sharing feedback online. It’s now become a necessity to protect your business’ online presence. When we think of “online reputation,” more often than not, we think of reviews. There are several […]

Top 5 Review Management Mistakes to Avoid

negative review management

Every business owner needs to manage their online reputation, and whether it’s by using review management software or manually working, it’s a significant step to protecting their online presence. Lots of these are common mistakes but can create long-term damage to your business and brand. The good news is these are easily avoidable and take […]

Four SMS Review Request Templates To Grow Business Star Ratings

request a review

You might be considering integrating SMS (text message marketing) into your business.  For most people, it’s a new way of marketing we haven’t experienced before. However, research proves SMS marketing to be highly effective and high rate of response. In fact, “SMS open rates can reach as high as 98%” (ManyChat). So, we know that […]