Do Customers Trust Online Reviews? (2013)
More and more customers today are turning to online reviews, and not only that, customers are trusting these reviews even more than ever before. Many
More and more customers today are turning to online reviews, and not only that, customers are trusting these reviews even more than ever before. Many
Trust is essential in any relationship, both business and personal alike, especially in healthcare. You wouldn’t want to eat sushi at a restaurant you can’t
As of last week, it seems that Google has changed their local rating scale back to the 5-star system. After a stint using the 30-point
Do other businesses really write fake reviews about their competitors? Not usually, but sadly, it does happen. Not all competition needs to be classified as
TripAdvisor has announced that a new system of anti-fraud tactics have been put in place in order to eliminate fraudulent reviews. The travel site’s measures
Over 600 Review Sites! Back in March 2013 we announced that we have nearly doubled the number of review sites in the last 6 months
We all want positive feedback, especially from our business listings and reviews. From our products to our personalities, our services to our skill sets, we
People trust the Internet. And customers trust online reviews to tell them where to eat, which doctors to depend on, what washing machine brand to
How often do you check reviews before you finally decide on a business? With the Yellow Pages no longer being prevalent today, customers are turning
I’ve only written one negative Yelp review in my entire life. It was after a horrifying visit to a salon that had just opened near