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Do Customers Trust Online Reviews? (2013)

July 8, 2013

More and more customers today are turning to online reviews, and not only that, customers are trusting these reviews even more than ever before. Many

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Why Reviews Bring New Healthcare Patients

June 4, 2013

Trust is essential in any relationship, both business and personal alike, especially in healthcare. You wouldn’t want to eat sushi at a restaurant you can’t

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Google Gives Local Businesses New Rating System

May 21, 2013

As of last week, it seems that Google has changed their local rating scale back to the 5-star system. After a stint using the 30-point

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How to Handle Fake Reviews From Competitors

May 7, 2013

Do other businesses really write fake reviews about their competitors? Not usually, but sadly, it does happen. Not all competition needs to be classified as

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TripAdvisor Cracks Down on Fake Reviews

April 29, 2013

TripAdvisor has announced that a new system of anti-fraud tactics have been put in place in order to eliminate fraudulent reviews. The travel site’s measures

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ReviewInc Covers over 600 Review Sites

April 15, 2013

Over 600 Review Sites! Back in March 2013 we announced that we have nearly doubled the number of review sites in the last 6 months

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Review Tip: Optimize Your Business Listings

April 4, 2013

We all want positive feedback, especially from our business listings and reviews. From our products to our personalities, our services to our skill sets, we

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USA Today Asks Web Users: Can Online Reviews be Trusted?

March 28, 2013

People trust the Internet. And customers trust online reviews to tell them where to eat, which doctors to depend on, what washing machine brand to

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Why Reviews Can Make Or Break Your Business

March 4, 2013

How often do you check reviews before you finally decide on a business? With the Yellow Pages no longer being prevalent today, customers are turning

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Micah Solomon’s Tips for Handling Negative Social Response

February 27, 2013

I’ve only written one negative Yelp review in my entire life. It was after a horrifying visit to a salon that had just opened near

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