Most Trusted Review Sites 2019
As a small business, it is important to market your business in order to find new customers. One great form of marketing is online reviews. Research shows that 84% of people trust online reviews as much as personal recommendations. We are finding each year the number of people that use review sites just grows. Moreover, […]
Your Business Listing on Yelp
According to this article in Vice, Yelp has added a new feature that for your business listing on Yelp that lists a Grubhub (who is working in partnership with Yelp) phone number instead of a restaurant’s phone number when users click “Delivery or Takeout.” Although restaurants can take their own orders, Yelp is featuring the […]
How to Manage Your Reputation and Stay HIPAA Compliant
For the healthcare industry, a better online reputation can get more patients in the door can even help to avoid malpractice. Here are some best practices that all healthcare professionals should know about managing their online reputation and remaining fully HIPAA Compliant. A doctor in a competitive field could lose patients if they have bad […]
New Consumers Survey Results Are Shocking (2019)
Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between 2013 and 2019, a huge leap of 10% proved that […]
Healthcare Platforms-Advice For Choosing a Doctor
Health is something we can all relate to. We exercise, try to get at least 7 hours of sleep and attempt to eat well – all in the name of health. Some people take their health into their own hands by becoming a drill sergeant, but for the rest of us, we put managing our […]
15 Facts About Online Reviews For Small Business Owners
Keeping up with the trends is what keeps your brand and your business afloat and valuable to your potential customer. Let’s face it, those that do, succeed and those that don’t – well you already know. Look at Madonna – the mega superstar for example. She has continued to reinvent herself, her brand, her music, […]
The New King of Review Sites?
A new review site is quickly emerging and giving business owners another avenue for online exposure. Google and Yelp have lead the field of online business review sites, but a new study by ReviewInc reveals consumers’ usage of top review sites and neither Google and Yelp made the top spot. In June of 2016, nearly […]
Confessions of a Review Site Owner – Part II
Conspiracy theories, accusations and creating a sustainable business Read Part I Here Have you ever been offered cash for manipulating the reviews? Surprisingly, to date, no brand has ever directly offered us payment for removing negative reviews, or posting positive ones. On three occasions, we have had companies insinuate that they would be more likely […]
Asking for Bad Reviews?
Should business owners be required to ask unhappy or angry customers to put a review on review sites like Yelp/Google+? Old fashioned bulletin boards with notes from customers have become more of a novelty. They have been replaced with testimonials on websites that are indexed by search engines. Many businesses like to showcase their happy […]
Chicago Business Files Lawsuit Over Negative Yelp Review
A North Park neighborhood business owner is suing a husband and wife for writing a negative review on Yelp, accusing the couple of libel. Zwick Window Shade Co., 3336 W. Foster, takes issue with a Feb. 6, 2014 review where a customer claims she and her husband never received a set of blinds ordered from Zwick, […]
