Healthcare Platforms-Advice For Choosing a Doctor

Health is something we can all relate to. We exercise, try to get at least 7 hours of sleep and attempt to eat well – all in the name of health. Some people take their health into their own hands by becoming a drill sergeant, but for the rest of us, we put managing our […]

Management Software for Review Sites

The internet has taken over every part of our lives. It helps us connect with friends and family while providing information, access and entertainment. But one surprising thing that has happened in the past several years is the aggregated knowledge and wisdom that are review sites. Yes, a lot of us ask a friend here […]

Why Customer Feedback is So Critical

monthly active users

It’s no secret that Facebook’s user base is growing with over 1.5 Billion Monthly users. It’s also no secret that Facebook’s Daily Active Users (DAUs), representing 66% of their monthly active users has been growing steadily.  But there is a much bigger story here that Facebook isn’t telling you about why customer feedback is important. […]

SURVEY: Why DON’T People Write Reviews?

In a survey comprised of 1,160 customers, 59.6% male, and 40.4% female, it was found that what inhibited people from posting an online review was: When sorted by age groups, the findings got more interesting. Below, you can see that people aged 55-64 reported ‘Unwanted Attention’ as the main deterrent for writing an online review, […]

Website is Not Most Effective Form of Advertising

online reviews

Reviews are the most effective form of advertising. In a ReviewInc survey conducted in late November of 2014, with 2,042 respondents comprised of 63% males and 37% females, it was shown that 36.4% most preferred to consult reviews on Google+, Yahoo, Yelp, etc. before making a business service purchase decision.  In the same survey conducted […]

86% of Consumers Prefer Provider With Better Reviews

A recent survey comprised of 1,239 random adults in the United States was conducted to determine the influence of online reviews in the selection process of residential services, and here’s what was found: – A heaping 86% stated they were willing to pay more for a service provider that had higher ratings and reviews. – […]

Patient Study on Online Reviews

A recent survey comprised of 4,620 U.S. patients was conducted to discover what sites they’re using, and how they’re using them, here’s what they found: •Significantly more patients (42%) are using online reviews in 2014 than in 2013, a 68% growth YOY. •Yelp is the most popular review site (27%), but ties with HealthGrades for most trusted. […]

Woodbury University Business Owners Study

Attention Business Owners: We recently partnered with Woodbury University to conduct a study on online reviews and how they are viewed by both business owners and consumers. Click below to view the results: Woodbury University Business Research Study Results Key Takeaways: – Out of 261 participants, 74.3% of respondents monitor customer satisfaction in some form. […]

Reviews and Home Remodeling and Furnishing Decisions

ReviewInc recently surveyed 1,500 consumers on how they would make a selection when choosing to remodel or furnish their home. The results were staggering as demonstrated in the charts below: Reviews on review sites were the most influential (35.4 %) in deciding on a company to remodel or furnish a home. It was surprising to […]