You’ve Just Been Yelped

You all are probably very familiar with the popular review site Yelp by now. The concept is fairly simple: you visit a business and you write a review about your experience. You can also add “tips” and photos if you’d like. But this experience is typically experienced only by the consumer, not the business owner. […]

Taxi Driver Leaves Scathing Reviews of His Own Passengers

We are all very familiar with the online review process. You visit a business. You either receive great or terrible customer service. Depending on how passionate you are about the level of customer service you received (or conversely, did not receive), you then perhaps choose to write an online review to share your experience with […]