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reviews Archives - ReviewInc

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New Consumers Survey Results Are Shocking (2019)

Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between…
March 12, 2019
Anonymous ReviewsBrand AwarenessBrand ManagementCustomer FeedbackGoogleInstagramOnline ReviewsReputation ManagementReview ManagementReview Management SoftwareSEO

Guest Blog: A New Voice on How to Handle Negative Reviews

From Fortune 500 companies to family-owned shops, online reviews have given consumers a powerful new voice and potential customers an inside look. Yet, owners often complain that their businesses are mischaracterized and wonder how to handle negative reviews. A Window On the World of Customer…
November 12, 2018
Online Reviews

When Do Customers Write Reviews?

Recent ReviewInc studies have shown how critical feedback and reviews are to a business's revenue and growth.  Useful feedback and reviews are critically valuable, however, gathering reviews presents challenges.  A new study shows just how difficult it can be to obtain feedback and reviews, as well as the best way…
March 8, 2016