New Consumers Survey Results Are Shocking (2019)
Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between 2013 and 2019, a huge leap of 10% proved that […]
Best Ways to Engage Your Customers For Maximum Response
Most business owners know about online reviews and the importance of getting them, but usually overlook the fact that there are over 600 review sites out there. While spending a budget on attaining new customers, very few owners know how to utilize their online reputation, which includes online reviews. Online reviews are free advertising for […]
Guest Blog: A New Voice on How to Handle Negative Reviews
From Fortune 500 companies to family-owned shops, online reviews have given consumers a powerful new voice and potential customers an inside look. Yet, owners often complain that their businesses are mischaracterized and wonder how to handle negative reviews. A Window On the World of Customer Experiences A review provides a window on the world of […]
5 Tips to Strengthen Your Small Business
Word of mouth is great, but the internet has proven to be greater. Information travels instantly and word of mouth has taken on a new face in terms of online reviews. There is no doubt that having an online presence and maintaining that presence is by far your best marketing tool. Customers are voicing their […]
White Label Software: A One-Stop-Shop
What is a White-Label? In general, white label branding (sometimes called “white labeling”) is a manufacturing and marketing practice in which a product or service is produced by one company and then rebranded by another company to make it appear to be their own. What are the Benefits of White-Label? There are more benefits than risks by adding […]
Healthcare Platforms-Advice For Choosing a Doctor
Health is something we can all relate to. We exercise, try to get at least 7 hours of sleep and attempt to eat well – all in the name of health. Some people take their health into their own hands by becoming a drill sergeant, but for the rest of us, we put managing our […]
15 Facts About Online Reviews For Small Business Owners
Keeping up with the trends is what keeps your brand and your business afloat and valuable to your potential customer. Let’s face it, those that do, succeed and those that don’t – well you already know. Look at Madonna – the mega superstar for example. She has continued to reinvent herself, her brand, her music, […]
NEW Survey Results – A Bias That Benefits Your Business
When looking at online reviews, we see how customers’ experiences have been with a particular company. We look at the number of reviews, the business rating in stars and will even take the time out to read reviews – especially the negative ones so that we can see what’s the worst that could happen to […]
Net Promoter Score vs Star Rating vs. Happy/OK/Sad
What is the Net Promoter Score? Aside from the popular Five Star rating system found on most review sites, a popular alternative is the Net Promoter Score (NPS). The rating system chosen by a business can provide very different levels of insight. But what exactly is the Net Promoter Score, and what makes it a […]
Management Software for Review Sites
The internet has taken over every part of our lives. It helps us connect with friends and family while providing information, access and entertainment. But one surprising thing that has happened in the past several years is the aggregated knowledge and wisdom that are review sites. Yes, a lot of us ask a friend here […]
