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business rating

NEW Survey Results – A Bias That Benefits Your Business

August 6, 2018

When looking at online reviews, we see how customers’ experiences have been with a particular company. We look at the number of reviews, the business

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star rating

Most Trusted Star Rating for your Business

July 30, 2018

YOUR ONLINE REPUTATION AND STAR RATING According to one of our prior studies, 88% of US consumers will read reviews and look at a business’s

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Is There Bias in Reviews and Ratings?

May 21, 2015

Businesses thrive or wither with their online reputation that is driven by their reviews and ratings.  And because 88% of consumers trust reviews as much

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New Study Sheds Light on Online Review Bias

July 25, 2013

New Study on Online Reviews Reveals Significant Gap between Real and Perceived Business Ratings via PR Web July 23, 2013 A new study conducted by

Read More »
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