New Consumers Survey Results Are Shocking (2019)

Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between 2013 and 2019, a huge leap of 10% proved that […]

Healthcare Platforms-Advice For Choosing a Doctor

Health is something we can all relate to. We exercise, try to get at least 7 hours of sleep and attempt to eat well – all in the name of health. Some people take their health into their own hands by becoming a drill sergeant, but for the rest of us, we put managing our […]

Best Time of Day to Post to Social Media

We’ve touched on Social Media Marketing in previous blog posts on marketing. There is no doubt that your online business reputation could benefit by incorporating social media to boost your business brand. Knowing how to use social media efficiently so that you get the most optimal results for the best time of day spent is […]

Best Advertising Channel 2018

In the last five years, ReviewInc conducted several studies of over 15,000 U.S. Consumers asking what they seek out most before selecting a business, service or product. Now, with five years of data, the answer is clear: Review Sites are the most critical to the purchase decision and by far the best advertising channel. The study asked consumers to provide only […]

Denial of Reputation Attack

Can a group of people deny a legitimate business of their online reputation? In the parlance of cyber-security, a Denial of Service Attack is when a hacker overwhelms a website with so much illegitimate web traffic, that legitimate traffic can’t get access to the site. The same idea can be used in social media to […]

Is There Bias in Reviews and Ratings?

Businesses thrive or wither with their online reputation that is driven by their reviews and ratings.  And because 88% of consumers trust reviews as much as personal recommendation, business reviews are getting more attention than ever.  That’s why we wondered how consumers perceive reviews.  Are they balanced? Or, is there a bias in these reviews. […]

ReviewInc Consumer Survey: “First Reaction” Results

We conducted a consumer survey where we surveyed over two thousand people to find out what their first reaction would be when they have bad or good experiences with a business/service (such as a plumber, doctor, lawyer, etc), and these are the results: Overall Observations & Conclusions: -The desire to give feedback for negative experiences […]