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Low-Tech Customer Feedback

  A sign displayed at a local Albertsons soliciting feedback. We recently got a grin from a sign displayed at a local Albertsons asking patrons to give their feedback.  It looked very low-tech; almost like an elementary school science fair poster.  Perhaps that was intentional, but…
January 26, 2015
Fake ReviewsOnline Reviews

TripAdvisor Fined $600,000

  Recently, TripAdvisor was fined a cool $600,000 for failing to prevent fake reviews. Italy's antitrust authority states that TripAdvisor failed to implement mechanisms that would prohibit false reviews from being posted, while still touting their content as "authentic and genuine". The Federalberghi federation of…