ReviewInc vs. Podium Competitor Overview

  1. BEST Online Review Management Software

  2. BEST Online Reputation Software

  3. BEST Review Monitoring for Customer Reviews

  4. BEST Way to Generate Reviews

Plus, ReviewInc is the price performance leader

Podium is an online reputation management company that helps manage your business reputation. However, its capacity is limited, and no competitor is as thorough with reporting, analysis, monitoring, collecting, and amplifying your online reputation as ReviewInc, which also covers the most review sites.

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Let’s look at a few other reasons why ReviewInc is the best Podium competitor that won’t break your budget…

HIPAA COMPLIANT

ReviewInc is the ONLY online reputation management software system that is 3rd party verified HIPAA Compliant. The system delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names, making it one of the industry’s most secure review management platforms with full HIPAA Compliance.

Especially vital for medical practice reputation management.

 

At $50k per penalty—you can’t afford a single mistake!

MONITORS THE MOST REVIEW SITES TO HELP YOUR BUSINESS

ReviewInc monitors the MOST review sites (over 600 vs 250 with other services) than any other service, ensuring you have the widest coverage and reduce the risk of missing every review opportunity. Plus, ReviewInc is the ONLY Reputation Management system that offers 26 different languages providing you unlimited global access for worldwide business reputation management.

REVIEWINC REACHES MORE CUSTOMERS

ReviewInc’s Patent Adaptive Email Domain Name Correction automatically fixes faulty email addresses, whenever possible, to ensure customers are reached without error. ReviewInc’s email system is optimized to deliver through spam filters, resulting in higher open rates than Podium.

podium alternative

THE BEST SUPPORT STAFF

ReviewInc offers live chat onsite so your questions or problem can be addressed right away! Even better, an actual person is on the other end, not a robot like on Podium’s site! ReviewInc’s unmatched customer support gives thorough live demos of the platform and excellent live training webinars so you are confident in knowing the software.

Isn’t ReviewInc starting to look like the best Podium competitor?

For a more detailed look at how ReviewInc compares to Podium, see the competitive matrix below:

Category ReviewInc Podium
Business Data It is important to be able to customize business data to meet industry needs. ReviewInc’s platform is very flexible and covers over 600 review sites.
Business Insights: Business Evaluation
Real-time – Google & Facebook (seconds)
Other Review Sites: At most every 24 hours
Competitive Data
Fully Customizable Data
Review Tracking
Number of Review Sites Offered 600 250
Reporting Your Dashboard can show as few or as many graphs and charts as needed, and you can send it via email to other coworkers. You can also change the colors to match company branding.
Competitive Reports Regional & Local: see your closest competitors
Competitor Ranking
Email Reports
Replicate Dashboard in your email
Create Customizable Daily/Weekly/Monthly Report and allow for any combination of timeline reports
Mobile friendly email reports
User specific reports
PDF reporting
Track reviews and ratings over time
Listing Consistency
Fully customizable colors to match company colors, type, etc.
Analysis ReviewInc analysis is very robust and thorough, showing sentiment, by location, employee insights and advanced filtering.
Dashboard
Customer onboarding
Role-based dashboards
Time zones
Filter by rating, time period, source, review site, ticketing stage, campaign type, and keywords
Filter by custom fields, reviews matching requests, multiple custom filters
Review Generation ReviewInc’s software is global, offering 26 different languages, a complete view of the entire review flow, automated campaigns, surveys and microsites with extended features such as substitution fields designed to empower businesses.
Collecting New Reviews
Generate Reviews on target major, local and industry sites
Business drivers
Sentiment based survey
26 Different Languages Offered 1
QR codes
Customizable review site rules
Automated Review Requests by Email/Text
Assigned local text/SMS number
Visual Preview of Entire Review Flow
Marketing/Survey
Review Marketing
Drip Campaign
Anti-spam protection
Automatic faulty email address correction
Customer-driven marketing
Review Campaigns
Custom email/text/timing
Anti-spam protection
Automatic faulty email address correction
Customer-driven marketing
Customer Surveys
Surveys that fit today’s Connected Customer Journey
Survey distribution by text & email
Survey distribution by social media
Traditional surveys
Millennial surveys
Survey Design
Run Survey Campaigns: Customer Experience and Market Research
Allow for simultaneous multiple campaign types
Custom Fields
Substitution Fields
Hidden Fields
Coupons & Offers
Campaign effectiveness reports
Microsite
Review microsite/landing page
Microsite does not promote their site
Review collection widgets ∓ Auto-filter “spammy” reviews
Auto share reviews
Embedded reviews/testimonials widget
Mobile
For highly optimized mobile delivery
Business Cards
Review Management ReviewInc’s software monitors reviews in real-time, sends alerts, allows you to respond directly to reviews and automatically fixes broken links.
Review alerts: automated alerts and filter alerts by source and star rating
Respond directly to reviews
Issue Resolution Tracking
Ticket system within the platform
Manage negative review resolution
Integrate with existing support ticket systems and CRM platforms
Proactive issue management
Review Site Link Management
Fixes broken links to review sites
Monitor broken links to review sites
Social ReviewInc can be integrated with Hootsuite to share reviews on social media for fresh and interesting content. And better yet, this can be accomplished with just one click!
Auto-promote reviews
Hootsuite Integration
One-click social sharing
Admin ReviewInc allows you to customize user access to software and promote your brand online.
Compliant with spam filters
Unlimited number of users
Individual user access levels: by location, dashboard only, read only, limited ability to respond to reviews
Individual user access levels: user time zone setting
Individual user access levels: user country setting
Integrates with client email system
Ability to use client’s mail domain
Create client’s own email server
Embed portal into client’s system
Security Privacy is very important. Achieve full HIPAA compliance by hiding valuable patient or customer information and using customer domains.
HIPAA Compliant
Hide client names and contact information from dashboard and emails
Domains and subdomains utilized
Data Encrypted
Double encrypted passwords
Secure access https for portal and all forms
Training/Support Read through our testimonials below…our customer service is top notch with trainings and webinars to help you get the most out of our service!
Live Chat
Webinars
Documentation
Free Demo

We love Review Inc. It helps us really know how our customers feel. We would recommend to any business wanting to know how their customers feel and wanting to have a positive impact on their public reviews.

We absolutely love Review Inc - what an amazing program they have - it makes it so EASY for us to ask for feedback, and hear what our customers think of us. Keep up the good work!!!

We have been using ReviewInc for several years now. It does a great job in monitoring our online reputation on review sites. They are constantly adding new features and has become quite robust in their online review capture techniques.

Now that you see ReviewInc is the best Podium competitor, you can strategically build your business, improve your rankings online, and get the best value for your money.