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BEST Online Review Management Software
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Online Reputation Software
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Review Monitoring for Customer Reviews
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Way to Generate Reviews
Plus, ReviewInc is the price performance leader
Podium is an online reputation management company that helps manage your business reputation. However, its capacity is limited, and no Podium competitor is as thorough with reporting, analysis, monitoring, collecting, and amplifying your online reputation as ReviewInc, which also covers the most review sites.
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Let’s look at a few other reasons why ReviewInc is the best Podium competitor that won’t break your budget…
HIPAA COMPLIANT
ReviewInc is the ONLY online reputation management software system that is 3rd party verified HIPAA Compliant. The system delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names, making it one of the industry’s most secure review management platforms with full HIPAA Compliance.
Especially vital for medical practice reputation management.
At $50k per penalty—you can’t afford a single mistake!
MONITORS THE MOST REVIEW SITES TO HELP YOUR BUSINESS
ReviewInc monitors the MOST review sites (over 600 vs 250 with other services) than any other service, ensuring you have the widest coverage and reduce the risk of missing every review opportunity. Plus, ReviewInc is the ONLY Reputation Management system that offers 26 different languages providing you unlimited global access for worldwide business reputation management.
REVIEWINC REACHES MORE CUSTOMERS
Our Patent Adaptive Email Domain Name Correction automatically fixes faulty email addresses, whenever possible, to ensure customers are reached without error. ReviewInc’s email system is optimized to deliver through spam filters, resulting in higher open rates than Podium.
THE BEST SUPPORT STAFF
ReviewInc offers live chat onsite so your questions or problem can be addressed right away! Even better, an actual person is on the other end, not a robot like on Podium’s site! ReviewInc’s unmatched customer support gives thorough live demos of the platform and excellent live training webinars so you are confident in knowing the software.
Isn’t ReviewInc starting to look like the best Podium competitor?
For a more detailed look at how ReviewInc compares to Podium, see the competitive matrix below:
| Category | ReviewInc | Podium |
|---|---|---|
| Business Data It is important to be able to customize business data to meet industry needs. ReviewInc’s platform is very flexible and covers over 600 review sites. | ||
| Business Insights: Business Evaluation | ||
| Real-time – Google & Facebook (seconds) | ||
| Other Review Sites: At most every 24 hours | ||
| Competitive Data | ||
| Fully Customizable Data | ||
| Review Tracking | ||
| Number of Review Sites Offered | 600 | 250 |
| Reporting Your Dashboard can show as few or as many graphs and charts as needed, and you can send it via email to other coworkers. You can also change the colors to match company branding. | ||
| Competitive Reports Regional & Local: see your closest competitors | ||
| Competitor Ranking | ||
| Email Reports | ||
| Replicate Dashboard in your email | ||
| Create Customizable Daily/Weekly/Monthly Report and allow for any combination of timeline reports | ||
| Mobile friendly email reports | ||
| User specific reports | ||
| PDF reporting | ||
| Track reviews and ratings over time | ||
| Listing Consistency | ||
| Fully customizable colors to match company colors, type, etc. | ||
| Analysis ReviewInc analysis is very robust and thorough, showing sentiment, by location, employee insights and advanced filtering. | ||
| Dashboard | ||
| Customer onboarding | ||
| Role-based dashboards | ||
| Time zones | ||
| Filter by rating, time period, source, review site, ticketing stage, campaign type, and keywords | ||
| Filter by custom fields, reviews matching requests, multiple custom filters | ||
| Review Generation ReviewInc’s software is global, offering 26 different languages, a complete view of the entire review flow, automated campaigns, surveys and microsites with extended features such as substitution fields designed to empower businesses. | ||
| Collecting New Reviews | ||
| Generate Reviews on target major, local and industry sites | ||
| Business drivers | ||
| Sentiment based survey | ||
| 26 Different Languages Offered | 1 | |
| QR codes | ||
| Customizable review site rules | ||
| Automated Review Requests by Email/Text | ||
| Assigned local text/SMS number | ||
| Visual Preview of Entire Review Flow | ||
| Marketing/Survey | ||
| Review Marketing | ||
| Drip Campaign | ||
| Anti-spam protection | ||
| Automatic faulty email address correction | ||
| Customer-driven marketing | ||
| Review Campaigns | ||
| Custom email/text/timing | ||
| Anti-spam protection | ||
| Automatic faulty email address correction | ||
| Customer-driven marketing | ||
| Customer Surveys | ||
| Surveys that fit today’s Connected Customer Journey | ||
| Survey distribution by text & email | ||
| Survey distribution by social media | ||
| Traditional surveys | ||
| Millennial surveys | ||
| Survey Design | ||
| Run Survey Campaigns: Customer Experience and Market Research | ||
| Allow for simultaneous multiple campaign types | ||
| Custom Fields | ||
| Substitution Fields | ||
| Hidden Fields | ||
| Coupons & Offers | ||
| Campaign effectiveness reports | ||
| Microsite | ||
| Review microsite/landing page | ||
| Microsite does not promote their site | ||
| Review collection widgets ∓ Auto-filter “spammy” reviews | ||
| Auto share reviews | ||
| Embedded reviews/testimonials widget | ||
| Mobile | ||
| For highly optimized mobile delivery | ||
| Business Cards | ||
| Review Management ReviewInc’s software monitors reviews in real-time, sends alerts, allows you to respond directly to reviews and automatically fixes broken links. | ||
| Review alerts: automated alerts and filter alerts by source and star rating | ||
| Respond directly to reviews | ||
| Issue Resolution Tracking | ||
| Ticket system within the platform | ||
| Manage negative review resolution | ||
| Integrate with existing support ticket systems and CRM platforms | ||
| Proactive issue management | ||
| Review Site Link Management | ||
| Fixes broken links to review sites | ||
| Monitor broken links to review sites | ||
| Social ReviewInc can be integrated with Hootsuite to share reviews on social media for fresh and interesting content. And better yet, this can be accomplished with just one click! | ||
| Auto-promote reviews | ||
| Hootsuite Integration | ||
| One-click social sharing | ||
| Admin ReviewInc allows you to customize user access to software and promote your brand online. | ||
| Compliant with spam filters | ||
| Unlimited number of users | ||
| Individual user access levels: by location, dashboard only, read only, limited ability to respond to reviews | ||
| Individual user access levels: user time zone setting | ||
| Individual user access levels: user country setting | ||
| Integrates with client email system | ||
| Ability to use client’s mail domain | ||
| Create client’s own email server | ||
| Embed portal into client’s system | ||
| Security Privacy is very important. Achieve full HIPAA compliance by hiding valuable patient or customer information and using customer domains. | ||
| HIPAA Compliant | ||
| Hide client names and contact information from dashboard and emails | ||
| Domains and subdomains utilized | ||
| Data Encrypted | ||
| Double encrypted passwords | ||
| Secure access https for portal and all forms | ||
| Training/Support Read through our testimonials below…our customer service is top notch with trainings and webinars to help you get the most out of our service! | ||
| Live Chat | ||
| Webinars | ||
| Documentation | ||
| Free Demo |
