ReviewInc is the best of the BirdEye competitors and here are 5 reasons why you should choose ReviewInc.
BEST Online Review Management Software
BEST Online Reputation Software
BEST Review Monitoring for Customer Reviews
BEST Way to Generate Reviews
Optimal Business Reputation Improvement
Plus, ReviewInc is the price performance leader
There are alternative online reputation management companies that help manage your business reputation, including BirdEye. However, no alternative is as thorough with reporting, business analytics, the number of review sites, monitoring, collecting, and amplifying your online reputation as ReviewInc.
Let’s look at a few other reasons why ReviewInc is the best BirdEye competitor that won’t break your budget…
monitors the most review sites and languages to help your business go global
ReviewInc monitors the MOST review sites of any other online reputation management service (over 600 vs. less than 250 with BirdEye), ensuring you have the widest coverage and reduces the risk of missing any review opportunities. Plus, ReviewInc is the ONLY Reputation Management system that offers 26 different languages providing you unlimited global access for worldwide business reputation management.
improve seo for your business, instead of BirdEye’s
BirdEye hosts “your” reviews on “their” website–so THEY get YOUR traffic, which helps THEIR SEO–not yours! With ReviewInc, you get:
- Review Collection Widgets
Embed review collection widgets on your business websites or social pages to reach your customers easily which brings traffic to your site, not BirdEye’s.
- Testimonial Widgets
Embed testimonial widgets on your business websites or social pages to seamlessly display how your customers feel.
ReviewInc is one of the ONLY online reputation management software system that is 3rd party verified HIPAA Compliant. The system delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names (a HIPAA requirement), making it one of the industry’s most secure review management platforms with full HIPAA Compliance.
This is especially vital for medical practice reputation management!
At $50k per penalty—you can’t afford a single mistake! ReviewInc is the best BirdEye competitor since the software follows HIPAA requirements.
writers block? Reviewinc can help
With BirdEye, you have to create replies to every review manually. In contrast, ReviewInc includes an automated Review Response Creator that provides thousands of unique responses in seconds. With a simple click, the Response Creator will write a professional response–saving you time!
respond and engage with your customers
BirdEye’s system does not keep all communication with your customers organized, so email threads between customers and your support department looks disjointed.
ReviewInc has Private Feedback Response Management, which allows you to see a customer’s review that might require a response, including whether or not there has been a response, and allows you and others to send an email reply from a central address within the ReviewInc system.
You can then view a “thread” of everyone’s reply (including the customers) in one location—ensuring timely and thorough resolution so nothing slips through the cracks.
reviewinc reaches more customers
You may or may not be reaching your customers with BirdEye, because there is no way to know if emails sent to faulty addresses are going through.
ReviewInc’s Patented Adaptive Email Domain Name Correction automatically fixes faulty email addresses, whenever possible, to ensure customers are reached without error. ReviewInc’s email system is optimized to deliver through spam filters, resulting in higher open rates than BirdEye’s.
the best support staff
ReviewInc offers live chat onsite so your questions or problem can be addressed right away! Even better, an actual person is on the other end, not a robot like on BirdEye’s site! ReviewInc’s unmatched customer support gives thorough live demos of the platform and excellent live training webinars so you are confident in knowing the software.
Isn’t ReviewInc starting to look like the best BirdEye competitor?
For a more detailed look at how ReviewInc compares to BirdEye, see the competitive matrix below:
|Business Data It is important to be able to customize business data to meet industry needs. ReviewInc’s platform is very flexible and covers over 600 review sites.|
|Business Insights: Business Evaluation|
|Real-time – Google & Facebook (seconds)|
|Other Review Sites: At most every 24 hours|
|Fully Customizable Data|
|Number of Review Sites Offered||600||250|
|Reporting Your Dashboard can show as few or as many graphs and charts as needed, and you can send it via email to other coworkers. You can also change the colors to match company branding.|
|Competitive Reports Regional & Local: see your closest competitors|
|Replicate Dashboard in your email|
|Create Customizable Daily/Weekly/Monthly Report and allow for any combination of timeline reports|
|Mobile friendly email reports|
|User specific reports|
|Track reviews and ratings over time|
|Fully customizable colors to match company colors, type and branding.|
|Analysis ReviewInc analysis is very robust and thorough, showing sentiment, by location, employee insights and advanced filtering.|
|Flag potential pain points – location-based reports|
|Discover sentiment trends|
|Sentiment Analysis/Opinion Mining|
|Identify shifts in negative feedback sentiment|
|Compare sentiment: Where are you winning?|
|Identify overall business themes|
|Converts unstructured feedback|
|Evaluate employee performance|
|Filter by rating, time period, source, review site, ticketing stage, campaign type, custom fields, reviews matching requests, and keywords|
|Filter dashboard by multiple custom filters|
|Review Generation ReviewInc’s software is global, offering 26 different languages, a complete view of the entire review flow, automated campaigns, surveys and microsites with extended features such as substitution fields designed to empower businesses.|
|Collecting New Reviews|
|Generate Reviews on target major, local and industry sites|
|Sentiment based survey|
|26 Different Languages Offered||26||1|
|Customizable review site rules|
|Automated Review Requests by Email/Text|
|Visual Preview of Entire Review Flow|
|Automatic faulty email address correction|
|Upload campaign recipients in bulk via CSV or Excel file|
|Problem resolution system|
|Surveys that fit today’s Connected Customer Journey|
|Survey distribution by text/email/social media|
|Run Survey Campaigns: Customer Experience and Market Research|
|Allow for simultaneous multiple campaign types|
|Coupons & Offers|
|Campaign effectiveness reports|
|Review microsite/landing page|
|Microsite does not promote their site|
|Review collection widgets & Auto-filter “spammy” reviews|
|Auto share reviews|
|Embedded reviews/testimonials widget|
|Review Management ReviewInc’s software monitors reviews in real-time, sends alerts, allows you to respond directly to reviews and automatically fixes broken links.|
|Review Site Link Management|
|Fixes broken links to review sites|
|Monitor broken links to review sites|
|Social ReviewInc can be integrated with Hootsuite to share reviews on social media for fresh and interesting content. And better yet, this can be accomplished with just one click!|
|One-click social sharing|
|Admin ReviewInc allows you to customize user access to software and promote your brand online.|
|Compliant with spam filters|
|Unlimited number of users|
|Individual user access levels: by location, dashboard only, read only, limited ability to respond to reviews|
|Individual user access levels: user time zone setting|
|Individual user access levels: user country setting|
|Integrates with client email system|
|Ability to use client’s mail domain|
|Create client’s own email server|
|Embed portal into client’s system|
|Security Privacy is very important. Achieve full HIPAA compliance by hiding valuable patient or customer information and using customer domains.|
|Hide client names and contact information from dashboard and emails|
|Domains and subdomains utilized|
|Double encrypted passwords|
|Secure access https for portal and all forms|
Saves me 8-10 hours a week in analytics building that I used to have to do by hand. Their customer service/success (team) is VERY responsive and committed to helping us be successful. Would highly recommend.”
Awesome! Our online reviews have already increased and so has our average rating. Glad we made the decision to go with ReviewInc.
We absolutely love ReviewInc. –what an amazing program they have – it makes it so EASY for us to ask for feedback and hear what our customers think of us. Keep up the good work!!!