ReviewInc vs Birdeye
Competitor Overview
ReviewInc vs. BirdEye Competitor Overview
There are alternative online reputation management companies that help manage your business reputation, including BirdEye.
However, no alternative is as thorough with reporting, business analytics, the number of review sites, monitoring, collecting, and amplifying your online reputation as ReviewInc.
Why ReviewInc is the Best BirdEye Competitor
Monitors the Most Review Sites and Languages to Help Your Business Go Global
ReviewInc monitors the MOST review sites of any other online reputation management service (over 600 vs. less than 250 with BirdEye), ensuring you have the widest coverage and reduces the risk of missing any review opportunities. Plus, ReviewInc is the ONLY Reputation Management system that offers 24 different languages providing you unlimited global access for worldwide business reputation management.
Improve SEO For Your Business, Instead of BirdEye's
BirdEye hosts “your” reviews on “their” website–so THEY get YOUR traffic, which helps THEIR SEO–not yours! With ReviewInc, you get:
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Review Collection Widgets
Embed review collection widgets on your business websites or social pages to reach your customers easily which brings traffic to your site, not BirdEye’s. -
Testimonial Widgets
Embed testimonial widgets on your business websites or social pages to seamlessly display how your customers feel.
HIPAA Compliant
ReviewInc is one of the ONLY online reputation management software system that is 3rd party verified HIPAA Compliant. The system delivers secure admin access with full data encryption, double encrypted passwords, including the unique ability to hide client’s names (a HIPAA requirement), making it one of the industry’s most secure review management platforms with full HIPAA Compliance.
This is especially vital for medical practice reputation management!
At $50k per penalty—you can’t afford a single mistake! ReviewInc is the best BirdEye competitor since the software follows HIPAA requirements
Writers Block?
ReviewInc Can Help
With BirdEye, you have to create replies to every review manually. In contrast, ReviewInc includes an automated Review Response Creator that provides thousands of unique responses in seconds. With a simple click, the Response Creator will write a professional response–saving you time and giving a great customer experience!
Respond and Engage with Your Customers
BirdEye’s system does not keep all communication with your customers organized, so email threads between customers and your support department looks disjointed.
ReviewInc has Private Feedback Response Management, which allows you to see a customer’s review that might require a response, including whether or not there has been a response, and allows you and others to send an email or text message reply from a central address within the ReviewInc system.
You can then view a “thread” of everyone’s reply (including the customers) in one location—ensuring timely and thorough resolution so nothing slips through the cracks.
ReviewInc Reaches More Customers
BirdEye’s system does not keep all communication with your customers organized, so email threads between customers and your support department looks disjointed.
ReviewInc has Private Feedback Response Management, which allows you to see a customer’s review that might require a response, including whether or not there has been a response, and allows you and others to send an email or text message reply from a central address within the ReviewInc system.
You can then view a “thread” of everyone’s reply (including the customers) in one location—ensuring timely and thorough resolution so nothing slips through the cracks.
The Best Support Staff
ReviewInc offers phone, email, and chat support so your questions or problems can be addressed right away! Even better, an actual person is on the other end, not a robot like on BirdEye’s site! ReviewInc’s unmatched customer support gives thorough live demos of the platform and excellent live training webinars so you are confident in knowing the software.
Isn’t ReviewInc starting to look like the best BirdEye competitor?
For a more detailed look at how ReviewInc compares to Birdeye, see the competitive matrix below:
| To see the detailed list of each category, click to expand each section | ReviewInc | Birdeye |
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| Business Insights: Business Evaluation | ||
| Real-time – Google & Facebook (seconds) | ||
| Other Review Sites: At most every 24 hours | ||
| Competitive Data | ||
| Fully Customizable Data | ||
| Review Tracking | ||
| Number of Review Sites Offered | 600 | 250 |
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| Competitive Reports Regional & Local: see your closest competitors | ||
| Competitor Ranking | ||
| Email Reports | ||
| Replicate Dashboard in your email | ||
| Create Customizable Daily/Weekly/Monthly Report and allow for any combination of timeline reports | ||
| Mobile friendly email reports | ||
| User specific reports | ||
| PDF reporting | ||
| Track reviews and ratings over time | ||
| Listing Consistency | ||
| Fully customizable colors to match company colors, type and branding. | ||
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| Flag potential pain points – location-based reports | ||
| Discover sentiment trends | ||
| Sentiment Analysis/Opinion Mining | ||
| Identify shifts in negative feedback sentiment | ||
| Measure ROI | ||
| Competitor Analysis | ||
| Compare sentiment: Where are you winning? | ||
| Identify overall business themes | ||
| Track trends | ||
| Converts unstructured feedback | ||
| Employee insights | ||
| Evaluate employee performance | ||
| Dashboard | ||
| Customer onboarding | ||
| Role-based dashboards | ||
| Time zones | ||
| Filter by rating, time period, source, review site, ticketing stage, campaign type, custom fields, reviews matching requests, and keywords | ||
| Filter dashboard by multiple custom filters | ||
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| Collecting New Reviews | ||
| Generate Reviews on target major, local and industry sites | ||
| Business drivers | ||
| Sentiment based survey | ||
| 26 Different Languages Offered | 26 | 1 |
| QR codes | ||
| Customizable review site rules | ||
| Automated Review Requests by Email/Text | ||
| Visual Preview of Entire Review Flow | ||
| Marketing/Survey | ||
| Review Marketing | ||
| Drip Campaign | ||
| Anti-spam protection | ||
| Automatic faulty email address correction | ||
| Customer-driven marketing | ||
| Review Campaigns | ||
| Custom email/text/timing | ||
| Automated Campaign | ||
| Upload campaign recipients in bulk via CSV or Excel file | ||
| Problem resolution system | ||
| Best practices | ||
| Customer Surveys | ||
| Surveys that fit today’s Connected Customer Journey | ||
| Survey distribution by text/email/social media | ||
| Traditional surveys | ||
| Millennial surveys | ||
| Survey Design | ||
| Run Survey Campaigns: Customer Experience and Market Research | ||
| Allow for simultaneous multiple campaign types | ||
| Custom Fields | ||
| Substitution Fields | ||
| Hidden Fields | ||
| Coupons & Offers | ||
| Campaign effectiveness reports | ||
| Microsite | ||
| Review microsite/landing page | ||
| Microsite does not promote their site | ||
| Review collection widgets & Auto-filter “spammy” reviews | ||
| Auto share reviews | ||
| Embedded reviews/testimonials widget | ||
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| Review Site Link Management | ||
| Fixes broken links to review sites | ||
| Monitor broken links to review sites | ||
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| Auto-promote reviews | ||
| Hootsuite Integration | ||
| One-click social sharing | ||
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| Compliant with spam filters | ||
| Unlimited number of users | ||
| Individual user access levels: by location, dashboard only, read only, limited ability to respond to reviews | ||
| Individual user access levels: user time zone setting | ||
| Individual user access levels: user country setting | ||
| Integrates with client email system | ||
| Ability to use client’s mail domain | ||
| Create client’s own email server | ||
| Embed portal into client’s system | ||
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| HIPAA Compliant | ||
| Hide client names and contact information from dashboard and emails | ||
| Domains and subdomains utilized | ||
| Data Encrypted | ||
| Double encrypted passwords | ||
| Secure access https for portal and all forms | ||
In Conclusion
Now that you see ReviewInc is the best of the BirdEye competitors, you can strategically build your business, improve your rankings online and get the best value for your money.
Have questions?
Our team has answers.
