Review Management Software for Home Services

Boost Your Online Reputation & Grow Your Business

Increase leads, manage reviews, and boost your rankings.  Our all-in-one software helps home service professionals grow their businesses effortlessly.

Automate processes to spend less time behind a computer and more time in the field, doing what you do best.

Home services professional installing equipment. Home Services software.

Get Visible and Outrank Competitors with Listings and SEO

Boost your local search visibility and simplify listings management with our easy-to-use tools.

Review monitoring dashboard showing online reviews, review requests, social media activity, and client communication tools.

Essential Tools for Home Services Businesses

Addressing the Challenges of Home Services Review Management

Home service professional monitoring reviews across platforms using review management software.

Monitor client feedback and improve online reputation

View reviews, ratings, and listing issues on sites like Google, Facebook, and industry review sites for a variety of home service types (plumbing, electrical, landscaping, etc.) on a single dashboard.

Quickly reply to reviews using AI, then share positive feedback where it matters most.

Gain clear insights with straightforward reports on your location’s performance.

Client leaving a review using a review management software platform for a home services business.

Automate Review Requests and Stand Out

Collect positive reviews to build trust, boost your local search rankings, and increase your business visibility, helping you attract more clients.

Choose from pre-built, adaptable templates or create fully customized requests. Our AI tools can automate replies and help clients write impactful reviews.

Use QR codes and NFC tags to streamline feedback requests for a fast, easy process.

Diagram of local business listings management showing centralized syncing across directories.

Smart Tools for Local Listings and SEO

Manage and update your business listings across Google, Apple, Bing, Facebook, and more, keeping information consistent to boost local search visibility.

Quickly spot and correct discrepancies in business details through our centralized hub, helping you maintain accuracy across all platforms with ease.

Access detailed SEO reports to compare your rankings, monitor your performance, and get insights that guide your strategy to stay competitive in local searches.

Client using review management software two-way messaging to contact a home services business.

Centralize and Streamline Customer Communication

Engage clients via email, text, and web forms. Use two-way messaging for valued, consistent contact.

Streamline client check-ins with email and text links, reducing wait times and improving satisfaction.

Modernize with customizable web forms for easy connections and smooth onboarding, enhancing client intake and service processes.

Clients leaving positive reviews and star ratings for a home services business using review management software.

Engage and Connect on Social Channels

Share reviews across social channels using our scheduling system to organize and share your best reviews.

Enhance client relationships on social media with alerts for new comments and AI-driven content creation.

Showcase real success stories with testimonial widgets featuring videos and photos to build credibility.

Want More Customers?
Get more reviews and boost your rankings
with review management software for home services.

ReviewInc ReviewInc
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LB
Feb 18, 2025
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Feb 15, 2025
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Feb 15, 2025
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Dec 9, 2024
Review, Inc. excels at customizing their programs to meet the specific needs of medical practices like ours. They provide the tools and strategies to not only manage reviews but also strategically hig...
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AN
Dec 5, 2024
As a busy business owner, I don’t have time to log into multiple platforms like Google, Yelp, Facebook, and others to manage reviews individually. That’s where ReviewInc stands out—it brings everythin...
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Nov 14, 2024
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Oct 17, 2024
ReviewInc provides a wealth of data and insights on reviews, however the standout feature is the exceptional support. Our Client Engagement Manager, Johanna Macha, is consistently responsive, professi...
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Sep 23, 2024
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Partnering with ReviewInc has been an absolute game-changer for us! Their platform has significantly boosted our Google reviews, taking our online reputation to new heights. 🚀 The team is incredibly ...
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Jul 25, 2024
I've had the pleasure of interacting with Johanna Macha, Client Engagement and she has beennothing short of outstanding. She is always quick to respond, incredibly pleasant, and consistently takes car...
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Jul 19, 2024
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May 31, 2024
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Apr 21, 2024
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Apr 18, 2024
general , cons I don't think there's any. Everything is okay for me. pros From the platform to customer support, everything is great. They are very easy to contact whenever I have questions an...
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Nov 16, 2023
Amazing service by Johanna. She always follows up and is so patient with walking me thru learning the software
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Jun 29, 2023
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Apr 24, 2023
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Frequently asked questions

Reputation management involves monitoring your online reviews and actively engaging with your customers online. It’s a must in the digital age. When homeowners hire home improvement contractors or service providers, they want to know the company is trustworthy and reliable. 

How you handle online reviews and ratings on platforms like Google, Yelp, Angie’s List (now Angi), and HomeAdvisor is key. Positive feedback can significantly boost your credibility and attract new customers, while addressing negative reviews promptly and professionally can help mitigate damage to your reputation.

Whatever niche you fill in the home improvement industry, our software can help you manage your interior design software reviews or respond to negative reviews about your landscaping company. It’s about taking control of how people see your business.

We offer fully customizable software for:

  • Contractor reputation management
  • Landscaping reputation management
  • Pool builder reputation management
  • Plumber reputation management
  • Mason reputation management
  • Carpenter reputation management
  • Painter reputation management

Reputation is everything in the home improvement services business. Here are some ways to effectively manage your reputation online:

Monitor your online reviews.  

It’s essential to keep tabs on your online reviews across platforms like Google, Angi, and HomeAdvisor. Set up notifications or alerts to stay informed whenever new reviews are posted and respond to reviews—good or bad. This proactive monitoring helps you address issues promptly and leverage positive feedback to your advantage.

Automate review requests.

Streamline the process of gathering customer reviews by automating review requests. Set up automated emails requesting feedback from satisfied clients. Make it easy for customers to leave reviews by providing direct links to your preferred review sites. ReviewInc can help you set up automated review requests and much more, so your team can focus on what matters: serving clients.

Respond to negative reviews.

Negative reviews are “stickier” than positive reviews. That’s because humans have a natural negativity bias, which causes us to respond more strongly to negative information than positive or neutral information. 

It’s essential to respond to negative reviews right away—even if the customer is in the wrong or is exaggerating their complaint. Make your response respectful and empathic. Offer to resolve the issue. This demonstrates to future customers that you value feedback and are willing to take steps to make things right. 

Claim your business listings.

Claiming your business listings on review platforms and directories gives you more control over what people see about your business. Be sure to post photos highlighting your work and ensure your business address and other vital information is correct. ReviewInc can help you respond directly to reviews on these platforms quickly and easily.

Turn reviews into testimonials.

Amplify stellar reviews that come in through Google, Facebook, and other sites by turning them into testimonials on your website. Testimonials act as endorsements of your services, reinforcing your credibility with potential clients.

And people trust the experiences of others. A huge survey of 40,000 people across 56 countries found that nearly 9 out of 10 consumers said they trusted peer recommendations over traditional advertising.

It takes a long time to build a good reputation, but you can lose it in a flash with just a few bad reviews. That means you need to take control of your online reputation. Here’s how ReviewInc’s reputation management platform can help your home improvement business:

Monitoring review sites – ReviewInc’s user-friendly tools help you to respond to reviews quickly and easily.

Collecting feedback – You can use this information to encourage sharing where it’s important.

Amplifying positive reviews – Easily turn reviews into testimonials on your website and social media accounts with one click.

Collect new reviews, automate review requests, and create custom email and text campaigns,and see how you stack up against your competitors—all in one place. ReviewInc makes it easy. Get in touch to schedule a demo of our contractor reputation management software today. 

Online reviews have a huge impact on customer decisions. In one survey, 84% of respondents said online reviews were very important (55%) or important (29%) when choosing a service business or tradesperson. 

Having positive reviews builds trust and can help you grow your home improvement services business. ReviewInc’s leading-edge home services software can help you get more reviews and manage existing ones.

There are so many ways to ask for reviews today, online or in person. You can ask for reviews via SMS text or email, through social media, in person or over the phone, on service receipts, and even via a chatbot on your website.

Yes, research shows that the number of reviews a company has matters. And the more recent reviews you have, the better. Authentic, detailed reviews from satisfied customers carry the most weight. Search engines also notice when you have a lot of positive reviews, which may give your search rankings a boost.

Customers typically look for reviews that highlight the quality of your work, punctuality, communication skills, and overall professionalism. They want assurance that you’re reliable, capable, and responsive. Don’t be shy about asking satisfied customers to be specific about what they liked most about working with your company. Details matter.

You should always respond to negative reviews. It shows your commitment to customer satisfaction and gives you a chance to resolve issues and make things right.

ReviewInc’s industry-leading tools can help you automate review requests, monitor your online reputation, and efficiently manage and respond to reviews, and more, boosting your online presence and reputation.

Ready to Go?

Get started with a customized system built for your business.

Have questions?

Our team has answers.