Category

Customer Feedback

Your business can benefit from your customer feedback, but it is up to you to manage those reviews properly. Learn how to manage your online reputation.

one-star reviewsBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management Software

How to Handle Blank One-Star Reviews

Your business may have received a 1-star review, and of course, it isn’t delightful. Rather it is dreaded.  However, consider what if you had several with no actual feedback? Several one-star ratings are tanking your overall average, hindering your brand image, and damaging your rankings.…
May 10, 2021
reviews onlineBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management Software

5 Questions Answered by Reviews Online Study (2021)

For nine years, ReviewInc has asked consumers annually, “When choosing a service or professional (such as a doctor, mechanic, plumber, attorney, etc.) what is most important?” Over 40,000 survey respondents agree in the last 9 years that reviews are the MOST important source when choosing…
February 12, 2021
reputationBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management SoftwareSEO

Factors That Influence Your Online Reputation

We often hear about the importance of online reputation. Businesses know how important online reputation is to business and the ability to grow. But, you might be wondering, what can influence your online reputation? If you know what factors can alter your online reputation, you…
January 19, 2021