Category

Customer Feedback

Your business can benefit from your customer feedback, but it is up to you to manage those reviews properly. Learn how to manage your online reputation.

reviews onlineBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management Software

5 Questions Answered by Reviews Online Study (2021)

For nine years, ReviewInc has asked consumers annually, “When choosing a service or professional (such as a doctor, mechanic, plumber, attorney, etc.) what is most important?” Over 40,000 survey respondents agree in the last 9 years that reviews are the MOST important source when choosing…
February 12, 2021
reputationBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management SoftwareSEO

Factors That Influence Your Online Reputation

We often hear about the importance of online reputation. Businesses know how important online reputation is to business and the ability to grow. But, you might be wondering, what can influence your online reputation? If you know what factors can alter your online reputation, you…
January 19, 2021
incentivize reviewsBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReview ManagementReview Management SoftwareYelp

To Use Review Incentives or Not?- That is the Question

Receiving reviews can make or break your online reputation by drastically impacting your reputation score. Since reviews are imperative to a company’s online presence, many businesses may ponder offering an incentive in exchange for a positive review to help boost their overall reputation score. Is…
December 16, 2020