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Customer Feedback

Your business can benefit from your customer feedback, but it is up to you to manage those reviews properly. Learn how to manage your online reputation.

one-star reviewsBrand AwarenessBrand ManagementCustomer FeedbackOnline ReviewsReputation ManagementReputation Management PlatformReview ManagementReview Management Software

How to Handle Blank One-Star Reviews

Your business may have received a 1-star review, and of course, it isn’t delightful. Rather it is dreaded.  However, consider what if you had several with no actual feedback? Several one-star ratings are tanking your overall average, hindering your brand image, and damaging your rankings.…
May 10, 2021