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Tips to Help your Leaders and Managers

Continuing the theme of Leadership, this week’s post will discuss the difference between leaders and managers. As a small business owner, having a great team of leaders and managers will boost your business and give you a competitive edge – not to mention, it will…

Ron LaughtonApril 8, 2019

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Best Advertising Channel in 2019 – New Survey Results Are Shocking

Over the past seven years, ReviewInc conducted strategic yearly studies of U.S. Consumers asking them what they sought out most before selecting a business, service or product. With over 20,000 respondents in total: Review Sites are still the most critical to the purchase decision. In fact, between…

Ron LaughtonMarch 12, 2019

Brand Awareness Brand Management Customer Feedback Instagram Online Reviews Reputation Management Review Management Studies / Surveys

Best Ways to Engage Your Customers For Maximum Response

Most business owners know about online reviews and the importance of getting them, but usually overlook the fact that there are over 600 review sites out there. While spending a budget on attaining new customers, very few owners know how to utilize their online reputation,…

Ron LaughtonFebruary 26, 2019

Brand Awareness Brand Management Customer Feedback Google Online Reviews Reputation Management Review Management Review Management Software SEO

Superbowl LIII: Marketing at its Finest

Biggest Game of the Season As Superbowl LIII approaches this weekend, the tension is building between both teams. East vs. West. Patriots vs. Rams. Who will win? Or do you even care? There are those folks that watch the Superbowl for the sport itself and…

Ron LaughtonFebruary 1, 2019

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Review Management Review Management Software

Start the New Year Right

For those of you that celebrated the Christmas holidays, you are probably feeling a sense of relief, especially if you have children. The countdown to close out 2018 and ring in 2019 is underway. With less than a week away to 2019, most business owners…

Ron LaughtonDecember 28, 2018

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Review Management Review Management Software SEO

Tax Deductions – Getting Your Marketing Dollars Back

Learn How to Get Your Online Reputation Management Software for FREE There's only two weeks left in the year and small business owners are scrambling to get the end of the year to-do’s accomplished. Focusing on providing great customer service is a no-brainer, especially during…

Ron LaughtonDecember 17, 2018

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What NOT To Do On Social Media

For those businesses that are hip to using social media as a major marketing tool, chances are, over time, you have found what works and what doesn’t. Social Media Marketing is not a new topic anymore and business have found a way to optimize their…

Ron LaughtonDecember 11, 2018

Anonymous Reviews Customer Feedback Online Reviews Reputation Management Review Management Review Management Software Uncategorized

Another One Bites the Dust

It’s a tough industry to be in if you are in the business of being a review platform. With giants such as TripAdvisor and the other one that rhymes with welp, it’s no surprise that Kudzu.com is shutting its review platform down. Small Business Owners…

neil@smokestudios.co.zaNovember 16, 2018

Anonymous Reviews Brand Awareness Brand Management Customer Feedback Facebook Google Instagram Online Reviews Reputation Management Review Management Review Management Software SEO

Guest Blog: A Powerful New Voice by Anne Ready

From Fortune 500 companies to family-owned shops, online reviews have given consumers a powerful new voice and potential customers an inside look. Yet, owners often complain that their businesses are mischaracterized. A Window On the World of Customer Experiences A review provides a window on…

neil@smokestudios.co.zaNovember 12, 2018

Anonymous Reviews Brand Awareness Brand Management Customer Feedback Facebook Google Online Reviews Reputation Management Review Management SEO Yelp

Horror Stories of Marketing Fails You Can Learn From

As some of you are celebrating Halloween – the holiday filled with ghosts, goblins and candy, this weeks blog is themed to fit the season. A lot can be learned from horror stories about businesses making marketing fails. Here are some of the worst marketing…

neil@smokestudios.co.zaOctober 31, 2018

Customer Feedback

Tips to Help your Leaders and Managers

Best Advertising Channel in 2019 – New Survey Results Are Shocking

Best Ways to Engage Your Customers For Maximum Response

Start the New Year Right

Tax Deductions – Getting Your Marketing Dollars Back

Another One Bites the Dust

Horror Stories of Marketing Fails You Can Learn From

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