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Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Review Management

Can You Get Sued for Leaving Negative Legal Reviews?

We’ve all been there. You had a terrible experience with a company, service, or business. You feel so wronged that you’re compelled to put your passion to use and write a scathing review. After all, that’s why reviews are there, right? To exercise our rights…

Golda CriddleAugust 24, 2021

Brand Awareness Brand Management Customer Feedback Healthcare Reviews Online Reviews

GUEST POST: Is Responding to Healthcare Reviews a HIPAA Violation?

Like any other business, health care providers must navigate the challenges presented by their online reputation in the form of healthcare reviews. Reviews on sites like HealthGrades, RateMDs, Vitals, and Yelp can greatly impact a provider’s bottom line, especially for smaller providers, as ninety percent…

Golda CriddleAugust 16, 2021

Brand Awareness Brand Management Google Online Reviews Reputation Management Reputation Management Platform Review Management SEO

Don’t Let Google’s Reputation Algorithm Bring You Down

Google holds high power when it comes to reputation management, ranking, and searchability. After all, they are the biggest search engine. That being said, what can you do if you have negative feedback? The steps outlined by Google may seem simple, but it’s more complex…

Golda CriddleJune 1, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

How to Handle Blank One-Star Reviews

Your business may have received a 1-star review, and of course, it isn’t delightful. Rather it is dreaded. However, consider what if you had several with no actual feedback? Several one-star ratings are tanking your overall average, hindering your brand image, and damaging your rankings.…

Golda CriddleMay 10, 2021

Brand Awareness Brand Management Review Management Review Management Software SEO

Why Reviews are Important for Search Engine Optimization

You’ve probably heard about SEO a lot. It’s almost a buzzword! SEO or Search Engine Optimization is the process of using the best keywords for your business to help connect you with your ideal customer. So when they search Google for specific words that match…

Golda CriddleMay 3, 2021

Brand Awareness Brand Management Google Reputation Management Review Management

Why Google My Business Is Important to Business Reviews

Google never fails to update its features. A Google My Business account helps your business show up in search results when people are searching online for products and services. Even better? Google My Business is totally FREE, making it an affordable marketing tool for any…

Golda CriddleApril 6, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Review Management Review Management Software

How Has the Mask Mandate Impacted Reviews in 2021?

Online reputation has become a significant way businesses rely on for marketing. Reviews are the primary way people choose a business to work with or a restaurant to try. 93% of customers read online reviews before buying a product, showing how heavily people rely on…

Golda CriddleMarch 19, 2021

Brand Awareness Brand Management Online Reviews Reputation Management Review Management

How the Pandemic Has Changed Online Reputation

Ever since the beginning of the pandemic, the online demand for services and products has risen beyond expectation. This rapid growth has also significantly increased the volume of online reviews. A recent poll of consumers concluded that 71% believe reviews matter more today than ever…

Golda CriddleMarch 10, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software

5 Questions Answered by Reviews Online Study (2021)

For nine years, ReviewInc has asked consumers annually, “When choosing a service or professional (such as a doctor, mechanic, plumber, attorney, etc.) what is most important?” Over 40,000 survey respondents agree in the last 9 years that reviews are the MOST important source when choosing…

Golda CriddleFebruary 12, 2021

Brand Awareness Brand Management Customer Feedback Online Reviews Reputation Management Reputation Management Platform Review Management Review Management Software SEO

Factors That Influence Your Online Reputation

We often hear about the importance of online reputation. Businesses know how important online reputation is to business and the ability to grow. But, you might be wondering, what can influence your online reputation? If you know what factors can alter your online reputation, you…

Golda CriddleJanuary 19, 2021

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