Automotive Reputation Management

Boost Your Online Reputation & Grow Your Business

Increase leads, manage reviews, and boost your rankings.  From car dealerships to auto repair shops, our all-in-one automotive industry reputation management software allows you to grow your business with ease.

Reputation management software

Essential Tools to Grow Your Business

Addressing Challenges of Automotive Reputation Management

Car dealership management software

Monitor client feedback and improve online reputation

Manage and monitor your reviews across Google, Facebook, and industry sites like DealerRater and Cars.com to boost your brand’s visibility and credibility.

Receive instant notifications for new reviews, enabling quick responses to enhance customer satisfaction and prevent issues from escalating.

Get comprehensive, tailored reports that provide actionable insights and reveal key trends to help guide your strategic decisions.

Car dealership reputation management

Automate Review Requests and Stand Out

Collect positive reviews to build trust, boost your local search rankings, and increase your business visibility, helping you attract more clients.

Choose from pre-built, adaptable templates or create fully customized requests, and use AI tools to automate replies and help clients write impactful reviews.

Streamline feedback with QR codes and NFC tags for a fast, contactless process.

Reputation management for auto dealers

Centralize and Streamline Customer Communication

Engage customers via email, text, and web forms. Use two-way messaging for valued, consistent contact.

Streamline check-ins with email and text links, reducing wait times and improving satisfaction.

Modernize with customizable web forms for easy connections and smooth onboarding, enhancing sales, service, repair, or rental processes.

Automtoive marketing platform

Engage and Connect on Social Channels

Share reviews across social channels using our scheduling system to organize and share your best reviews.

Enhance customer relationships on social media with alerts for new comments and AI-driven content creation.

Showcase real success stories with testimonial widgets featuring videos and photos to build credibility.

Ready to boost your automotive reputation and reviews?
Increase reviews, increase rankings, and increase your customer base.

ReviewInc ReviewInc
(877) 973-8439 $$$
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May 31, 2024
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ReviewInc ReviewInc
(877) 973-8439 $$$
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May 22, 2024
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May 4, 2024
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I have been working with this team for years. Everyone is consistently efficient and anything I need is addressed in a timely manner. The personalized customer service is 2nd to none.
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(877) 973-8439 $$$
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Apr 22, 2024
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(877) 973-8439 $$$
BM
Apr 21, 2024
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Fantastic technology and a wonderful team. I cannot speak more highly of this incredible company.
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ReviewInc ReviewInc
(877) 973-8439 $$$
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Apr 18, 2024
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general , cons I don't think there's any. Everything is okay for me. pros From the platform to customer support, everything is great. They are very easy to contact whenever I have questions an...
Capterra
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Capterra
ReviewInc ReviewInc
(877) 973-8439 $$$
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Nov 16, 2023
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Amazing service by Johanna. She always follows up and is so patient with walking me thru learning the software
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ReviewInc ReviewInc
(877) 973-8439 $$$
MM
Nov 1, 2023
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Crystal is fantastic to work with. Really appreciate the hard work she does. Always quick, never an issue.
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ReviewInc ReviewInc
(877) 973-8439 $$$
JR
Oct 31, 2023
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Responsive and helpful business and service team
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(877) 973-8439 $$$
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Oct 30, 2023
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(877) 973-8439 $$$
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Oct 30, 2023
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Aug 18, 2023
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I am really impressed with this concept and this company! Love the customer service of Johanna and of course Matt our account executive is always so helpful. Johanna is so prompt and courteous in her...
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ReviewInc ReviewInc
(877) 973-8439 $$$
BM
Jul 27, 2023
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Excellent results and customer service!
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ReviewInc ReviewInc
(877) 973-8439 $$$
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Jul 27, 2023
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(877) 973-8439 $$$
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Jun 29, 2023
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Crystal provided me with a professional yet personable service. Crystal takes immense pride in her work and is dedicated to offering exceptional customer support. Her extensive product knowledge, pro...
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ReviewInc ReviewInc
(877) 973-8439 $$$
TP
Apr 24, 2023
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We're big fans of the ReviewInc platform! Everyone we've worked with there (Crystal, Matt, and Johanna) has been extremely helpful and knowledgeable
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ReviewInc ReviewInc
(877) 973-8439 $$$
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Jun 20, 2022
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Mar 8, 2022
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The number of our reviews in the public domain has increased tremendously. We could not have the number of reviews that we do without Review Inc.
Capterra
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ReviewInc ReviewInc
(877) 973-8439 $$$
MP
Jan 25, 2022
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Very positive. We've had excellent results and have greatly improved our review standings across all websites. Our rep, [SENSITIVE CONTENT HIDDEN], has been very responsive & helpful. Never had to wai...
Capterra
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ReviewInc ReviewInc
(877) 973-8439 $$$
CW
Jan 24, 2022
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Review Inc., is hands-down one of the best companies to work with. They always go above and beyond what is expected. Austin will spend the time with me and my team to make sure we are able to set up o...
Google
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ReviewInc ReviewInc
(877) 973-8439 $$$
PE
Oct 14, 2021
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This is the only truly best reputation management company. I have used them 7 years and the results are the finest we could hope for. This has allowed us to reach a new next level where this has becom...
Google
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ReviewInc ReviewInc
(877) 973-8439 $$$
JH
Jul 2, 2021
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Austin and the development team worked speedily and cooperatively with us to implement a new solution that will make a huge impact on our entire customer base. These people really do practice what the...
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ReviewInc ReviewInc
(877) 973-8439 $$$
EG
May 19, 2021
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5 Stars for ReviewInc! They were referred to us by another happy customer. Matt Benkoil did a thorough job answering all my questions as we checked them out for our review platform needs, and then get...
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ReviewInc ReviewInc
(877) 973-8439 $$$
MK
Apr 27, 2021
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Review Inc is a great partner. Their team is wonderful to work with. They are responsive, they act like an extension of your company and treat you like your account matters, no matter how big or sma...
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ReviewInc ReviewInc
(877) 973-8439 $$$
JT
Jan 18, 2021
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Very positive. We've had excellent results and have greatly improved our review standings across all websites. Our rep, [SENSITIVE CONTENT HIDDEN], has been very responsive & helpful. Never had to wai...
Capterra
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Capterra
ReviewInc ReviewInc
(877) 973-8439 $$$
JT
Jan 18, 2021
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ReviewInc has been instrumental in greatly improving our ratings & feedback postings. Our private feedback rates & click-through scores are as high as I would expect. Using both email & SMS allows us ...
Google
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Google
ReviewInc ReviewInc
(877) 973-8439 $$$
AN
Jan 12, 2021
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Excellent and easy to use platform! The service is great as well, and if you have any questions it is so easy to get help from one of their staff!
Google
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ReviewInc ReviewInc
(877) 973-8439 $$$
JO
Jan 7, 2021
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ReviewInc has really helped us get daily feedback from our customers when we were lucky to get a few reviews a month. Now we are getting constant reviews and are able to deal with the customer respons...
Google
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Google
ReviewInc ReviewInc
(877) 973-8439 $$$
MM
Jan 6, 2021
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Working with ReviewInc has been a pleasure since day 1. Their support and engagement teams are always helpful and very responsive. No question is ever too big or too small, and they don't ever make yo...
Capterra
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Capterra
ReviewInc ReviewInc
(877) 973-8439 $$$

Frequently asked questions

Ratings and reviews in the automotive industry matter—a lot. Streamlining review collection for your dealership across major and auto-specific sites is vital for the 95% of car buyers who rely on online reviews before purchase.

Positive reviews boost dealer website visits by 90% and dealership visits by 5.3 times, driving customer satisfaction and brand image.

Here’s how automotive industry reputation management software can help your business:

Keep tabs on what people are saying. Car dealership management software lets you easily track what people are saying about your dealership across different review sites, such as Google, DealerRater, and more. By centralizing this information, you can more easily monitor feedback and spot trends.

Respond promptly. Quickly responding to reviews—whether they’re positive or negative—shows you value customer feedback. With automotive marketing software, you can quickly address any concerns, turn a negative experience into a positive one, and demonstrate your commitment to customer service.

Build trust. Customers overwhelmingly refer to reviews before making a purchase decision. A collection of genuine, positive reviews can boost trust and make your business seem more credible to prospective buyers.

Boost SEO and online visibility. Positive reviews and active engagement can improve your dealership’s online visibility. Search engines see reviews as user-generated content, which can boost your SEO rankings.

Improve your operations. By regularly monitoring and analyzing reviews, you can identify areas where your dealership excels and where it might need improvement. This ongoing feedback loop can drive operational changes that enhance the customer experience.

Gain competitive insights. By monitoring your reviews and those of your competitors, you can gain valuable insights into the market, learn what customers value most, and capitalize on where competitors are falling short.

Influence purchasing decisions. Positive reviews can serve as powerful testimonials, influencing others to choose your dealership over competitors. They provide social proof that others have had good experiences buying or servicing their cars at your dealership.

Get key metrics and reporting. Many review management platforms offer analytics that can help you measure your online reputation over time, track responses, and more.

Encourage employee accountability. By sharing reviews with your staff, especially those that name specific employees for praise or criticism, you can incentivize high standards of customer service.

Car sales and service is an extremely competitive industry. So, how do you stand out from your competition? It’s all about reputation. According to a study from SalesFuel, 57% of people say that reputation is the most important factor when choosing which dealership to visit. 

When you boost your automotive company’s rankings and online presence, you can attract more customers. Here’s how ReviewInc can help:

Automatic Review Alerts

ReviewInc sends alerts when a review comes in so that you can address it quickly if needed. If the review is on Facebook or Google, you can respond directly within our car dealership management software.

Competitive Reports

ReviewInc’s automotive marketing software includes reports on your competition and their rankings so your business can stay ahead.

Data and Insights

ReviewInc displays business reviews in one place, making it easy to keep track of insights. Our software also automatically generates data so you can spend less time managing reviews and more time selling cars!

Faster Review Collection

Our platform is a fast, mobile-friendly way to receive customer feedback via email or SMS, which encourages more reviews.

Read more about ReviewInc’s automotive reputation management software here.

You know you should be managing your online reputation and reviews, but you need an effective strategy. Here are some tips:

Monitor your listings.

Claim your business listings and ensure they are accurate and updated on all automotive industry review sites. With ReviewInc, you can see all listings in one place, and our software highlights inaccurate listings so that you can easily address them.

Respond to reviews.

ReviewInc makes it easy to respond to reviews right away. We’ll send an alert as soon as your business receives a review—good or bad.

Don’t be afraid of negative reviews. They provide valuable insight and an opportunity to address issues directly. By responding professionally and constructively, you can turn a negative experience into a positive outcome. Click to learn more tips on handling negative reviews.

Turn reviews into testimonials.

Positive reviews of your auto dealership or service center are free advertising you can use to attract new customers. ReviewInc can easily turn reviews into testimonials on your website. You can also share them with one click on social media sites like Facebook, Twitter, LinkedIn, or Google Maps.

ReviewInc is distinguished by our technology and personalized service. Our AI-backed reputation management software includes over 600 review sites featuring key automotive platforms like DealerRater, Cars.com, CarGurus, and RepairPal. We also offer seamless integration with customer relationship management (CRM) systems and social media tools.

With live, US-based phone, email, and chat support, alongside free product updates, ReviewInc ensures your automotive brand is consistently represented across vital digital platforms.

ReviewInc’s platform helps automotive businesses connect with over 600 review sites, including key sites like Google and Facebook. Additionally, ReviewInc connects to car dealership and automotive service and repair specific review sites like DealerRater, Cars.com, and CarGurus, for truly comprehensive coverage.

Monitor and respond to your reviews across these sites from a single, easy-to-use platform. Learn more about the importance of main and automotive-focused review sites here.

Absolutely, we take compliance and security seriously. ReviewInc only encourages the sharing of real reviews from real customers, which is compliant with all review sites. We are independently verified to be secure and HIPAA compliant. Our software comes with security features such as full data encryption and double-encrypted passwords. Read more about our third-party verification on our Awards and Certifications page.

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Get started with a customized system built for your business.

Have questions?

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