Most Trusted Star Rating for your Business

YOUR ONLINE REPUTATION AND STAR RATING According to one of our prior studies, 88% of US consumers will read reviews and look at a business’s star rating before making a purchase decision–which is why your online business reputation is so important to monitor and maintain. Here are some more stats from Forbes.com. Customers are looking […]

Net Promoter Score vs Star Rating vs. Happy/OK/Sad

What is the Net Promoter Score? Aside from the popular Five Star rating system found on most review sites, a popular alternative is the Net Promoter Score (NPS).  The rating system chosen by a business can provide very different levels of insight. But what exactly is the Net Promoter Score, and what makes it a […]