Low-Tech Customer Feedback

We recently got a grin from a sign displayed at a local Albertsons asking patrons to give their feedback. It looked very low-tech; almost like an elementary school science fair poster. Perhaps that was intentional, but hey, it did get our attention. However, they did get one thing right; feedback from customers is invaluable. Both small and large […]
Umami Burger – Turning Collecting Feedback Social
A popular burger chain, Umami Burger, has taken collecting feedback and turned it into a social activity. After your meal, you are given a token like the one pictured here. Then, you are instructed to insert the token into a jar by the entrance of the restaurant to describe your dining experience. Your choices are: “I’ve […]