How to Get More Dealership Reviews
Sell More Cars, Keep Customers Coming Back, How Is Your Auto Dealership Doing?
Why is it Tough to Get Auto Dealership Reviews?
Negative Reviews are Not Going Away
There are many different review sites that your dealership is listed on. Over 95% of car buyers consult digital resources such as online reviews before purchasing a vehicle to gauge how their experience will be.
Auto Reputation is #1
There are other car dealers nearby that your customers can shop from…they may even be next door! So how do you stand out? According to a study from SalesFuel, 57% of people say that reputation was the most important factor when choosing which dealership to visit.
What Determines Dealership Reputation?
Online reviews! Car shoppers are 90% more likely to visit a dealer website and 5.3 times more likely to visit a dealership that has positive reviews online, according to V12Data. Unfortunately, there is not enough time to manage reviews manually and keep ahead of the competition.
Happy Customers Don't Often Leave Reviews
Satisfied customers don’t often post reviews, even though this is one of the best ways to drown out bad reviews.
Here’s How ReviewInc Can Help With Your Dealership Reviews
Automatic Review Alerts
ReviewInc sends alerts when a review comes in so that it can be addressed quickly if necessary and you are aware of all reviews coming in. If the review is on Facebook or Google, you can respond directly within the software.
ReviewInc shares reports on your competition and how they are ranking so that your business can stay ahead.
Most Active Review Sites
ReviewInc displays business reviews in one place so it is easy to keep track of insights. The software also automatically generates data so you can spend less time managing reviews and more time selling cars!
Collecting New Reviews
ReviewInc has the fastest, mobile-friendly way to get customer feedback via email or SMS to encourage more reviews!
What Does Effective Dealership Reputation Management Look Like?
Claim your business listings and make sure they are accurate and updated on all auto dealership review sites. With ReviewInc, you can see all listings in one place and our software highlights those that are inaccurate so that you can easily address them.
Respond to Reviews
Respond to all reviews on these sites in a timely manner. ReviewInc sends alerts immediately when your business receives a review. Therefore, you can take action immediately and turn a potentially bad experience into a good experience.
Improve your Marketing
Positive reviews of your dealership can be used as free advertising to attract new customers. ReviewInc can turn reviews into testimonials with ease on your website. You can also use one-click sharing to social media sites such as Facebook, Twitter, LinkedIn or Google Maps.
Ask for Feedback
Always ask for public reviews or even just private feedback to improve customer experience. ReviewInc’s email and text campaigns make this simple and easy! Ask customers, your service department or sales department for feedback and customize campaigns as needed.
You’ve signed up with ReviewInc and can use the software to maximize the number of online reviews coming in. Positive reviews are constantly being added, which influences even more customers to come in and purchase more vehicles, because they know they can expect a great experience.
With more customers, sales are up, cars are flying off the lot, and you can even keep tabs on the competition all because of ReviewInc software!
Need More Dealership Reviews to Improve Your Automotive Reputation?
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