Enterprise Reputation Management
Built for Multi-Location Brands
Enterprise reputation management made simple. Manage reviews, listings, NPS, and social media from one platform.
Why Enterprise Brands Choose ReviewInc
Built for 50–5,000+ Locations
Designed for enterprise brands that need consistent reputation management across hundreds or thousands of locations.
Centralized Multi-Location Dashboard
Monitor every location from one command center. See review volume, ratings, trends, and issue alerts across your organization.
Unlimited Users with Custom Roles and Access
Add as many users as you need: Corporate, regional, district, or location-specific. Assign role-based permissions to match your organization’s needs.
AI-Powered Multi-Location Reporting
Compare performance, spot outliers, and identify opportunities to improve your customer’s experience (CX).
NPS Ratings & Feedback Surveys
Run Net Promoter Score (NPS) and custom feedback surveys across all locations and pipe results directly into your dashboards and reporting.
Real-Time Alerts & Response Workflows
Get notifications for reviews, track recurring issues, and rating drops. Route alerts to the right managers or support teams automatically.
Enterprise-Grade Integrations
Plug ReviewInc into your existing tech stack. Access our secure API for direct integration with your CRM, Point of Sale (POS), and business software.
Security & Compliance Ready
ReviewInc supports Single Sign-On (SSO), Two-factor authentication (2FA), role-based access, and is HIPAA compliant.
Dedicated Enterprise Support Team
Your enterprise account includes onboarding, advanced setup help, and ongoing support from specialists who manage large, multi-location brands.
See how your brand can benefit from enterprise reputation management
Features That Power Enterprise Reputation Management
Reviews & Ratings
Manage reviews across Google, Facebook, and industry sites. Respond faster, escalate issues, and improve ratings across all locations.
Listings Management
Keep business information accurate and consistent. Sync your business information to key, high-traffic sites to maintain local search visibility.
NPS & Surveys
Run NPS and feedback surveys at scale. Automate workflows and track scores by brand, region, or location.
Social Media
Manage social posts and messages from a single inbox. Coordinate responses between corporate, regional, and local teams.
Two-Way Messaging
Contact customers through text or email, with automated workflows.
Web Contact Forms
Capture leads and customer feedback using our embedded forms on your website.
Success Stories Across Industries
Enterprise Reputation Management Resources
Questions About Enterprise Reputation Management
Can I start with fewer locations?
Yes. You can start with as few or as many enterprise locations as needed and add more at any time. Pricing scales based on the total number of locations, not users.
Can we integrate ReviewInc with our existing tech stack?
Yes. ReviewInc connects with CRMs, POS systems, and integration sites like Zapier, to help streamline enterprise reputation management workflows. Contact us to find out if we integrate with your specific software.
What security and compliance features does the platform offer?
Security and compliance are critical for enterprise organizations.
ReviewInc operates on secure, audited infrastructure and supports Single Sign-On (SSO) through providers such as Entrust and Okta. Two-factor authentication (2FA) can be enforced for all users to protect account access. ReviewInc is also HIPAA-compliant for organizations that handle PHI.
Is the platform HIPAA-compliant?
Yes. ReviewInc is HIPAA compliant and supports secure handling of Protected Health Information (PHI) for healthcare organizations.
Can we assign different roles and permissions?
Yes. You can create corporate, regional, district, or location-level roles with access controls for reviews, surveys, messaging, analytics, and social media.
Are there seat or license charges for users?
What type of support is available?
Enterprise accounts are assigned a dedicated account manager, along with a US-based support team for onboarding and ongoing priority support.
What does pricing look like?
Do you offer custom workflows?
Yes. You can automate alerts, escalations, routing rules, and notifications across your organization. You can also customize review requests and communication flows.
Can we manage multiple brands in one dashboard?
Yes. Multi-brand support for enterprise reputation management allows separate branding, reporting, and routing rules under a single parent account.
Do you offer reporting down to the location level?
Does ReviewInc support two-way messaging?
Can ReviewInc help us increase reviews?
Yes. You can run review generation campaigns, automate requests, and use QR codes, NFC tags, or other contactless options to collect more reviews.
Do you support QR codes or NFC tags?
Yes. ReviewInc supports both QR codes and NFC tags, allowing customers to quickly leave a review, complete a survey, or contact your team. You can also see feedback for individual employees, open digital menus or forms, simplify check-ins, and launch two-way messaging, all from a single scan or tap, with no app to download.
Can we tie reviews or surveys to individual employees?
Yes. ReviewInc allows you to attach reviews or survey responses to individual staff members, enabling you to monitor performance, identify coaching opportunities, and recognize exceptional service. Feedback can be captured through standard review requests or via QR codes and NFC tags.
QR codes and NFC tags can be placed at checkout counters, service areas, and other relevant locations. They are especially useful for enterprise companies that want to capture feedback about technicians, field teams, or service staff immediately at the end of a call.
Have questions?
Our team has answers.