Contactless Test Drive Software For Car Dealerships

Track customers with contactless software, gather information easily for a better customer experience.

Communicate is available for a separate extra fee from ReviewInc reputation management software.

Contactless Test Drive Experience

Contactless Test Drive Experience

In today’s post-pandemic world, 75% of US car customers prefer a contactless test drive experience, according to a survey by Capgemini

Customers want the convenience of being able to test drive a car before they purchase with reduced human and surface contact. Social distancing is important to ensure that the customer feels safe. Auto dealers need contactless test drive experience for auto dealers.

How Can ReviewInc Help

Communicate is here to help with the customer service experience at auto dealerships with contactless check-in, encrypted file-sharing, and text notifications to automate the process of buying a car.

How Can ReviewInc Help​

What are the Challenges of Buying a Car?

Test Driving

You can only get so far reading car reviews; a car needs a test drive.

Paperwork

Too much paperwork.

On Site Sales

Traditionally, most purchases are made in person at a dealership.

Nofity

How Can ReviewInc's Communicate Make Buying a Car Easier?

Notify from Communicate is a customizable, automated communication tool that tracks every step in the customer-facing processes with interactive web-based forms, emails, and text messages. With a few easy steps, your auto dealership can create a customized car purchase experience, including test drives.

Here's How Customer Service Software Communicate Can Help

ReviewInc Test Drive 1
ReviewInc Test Drive 2
ReviewInc Test Drive 3

After Booking

After booking an appointment at a car dealership, customers can use Check In upon arrival to share what vehicle they are interested in.

Secure Agreement Form

To test drive a car, customers can fill out a Test Drive Agreement from their cell phone, complete with options to take pictures of confidential information such as driver’s license and insurance.

Dynamic Review Flow

After test driving, customers can receive notifications to book another session or write a review of the car dealership.

What are the Benefits of Notify?

Automated Notifications

Automated Notifications

Automated notifications can send appointment reminders, information on technician and repair, and updates on technician location, ETA.

One Portal Communication

One Portal Communication

Communicate with homeowners and technicians from one portal.

Secure Transfer

Exchange Photos, Videos and Documents

Can exchange photos, videos, and documents electronically on a secure server for better communication.

Automated Review Requests

Automated Review Requests

Can automatically request feedback and public reviews with a timed delay to attract new customers with improved business ratings.

Geofencing

Geofencing

Check In forms can be restricted to the home area to ensure the correct technician arrives.

Multi-Language Support

Multi-Language Forms Support

Multi-language forms support over 24 languages including custom field values.

Ready to Go?

Get set up with a customized system built for your business.

Have questions?

Our team has answers.