Connect with patients safely using secure, touchless healthcare software that provides peace of mind.
Some benefits of Communicate from Reviewinc:
- Safe contactless healthcare check in system for doctors’ offices
- Two-way communication throughout the patient visit
- Patients can upload pictures of their health condition or important insurance documents on a secure server
Interested in learning more about Communicate?
As the world opens again after COVID-19, many are finally reaching out to their doctors to schedule essential medical procedures.
Since doctors’ offices and hospitals see so many sick people, it can be challenging for all patients to feel safe on-premises. A report published by InstaMed found that 78% of consumers want contactless options to remain in the future.
What are the challenges of healthcare check in of patients?
- Too much paperwork
- Sometimes patients need to submit documents with sensitive information
- Need to screen patients for COVID-19 and other illness symptoms
- Updates and reminders take time and attention to detail
- Asking for feedback or public reviews after a visit is cumbersome
How can ReviewInc’s Communicate automate communication with patients?
Check In and Notify are Communicate’s customizable tools including interactive web-based forms, emails, and text messages that healthcare professionals can use to collect sensitive documents, screen pictures of symptoms, send appointment updates to patients and more!
Here’s how Communicate can help with patients…
Screen Patients Before Appointments
After scheduling an appointment with a doctor’s office, patients can use Check In before they arrive to answer screening questions (such as for COVID-19 or the flu).
Automate Notification Updates
Healthcare professionals can receive text messages when a patient has checked in and send messages with a room number patients can enter.
Secure Document Submissions
Patients can submit sensitive documents on a secure server by taking a picture with their phone before arriving on-site to save time.
Automated Review Requests
After the patient leaves, asking for public reviews can be automated so they can share their great customer experience with new patients.
What are the benefits of Notify?
Contactless Check In
Touchfree form can be filled out ahead of time or on a smartphone to avoid touching bacteria-laden screens, pens, or paper
QR Codes Available
Customers can Check In from their own smartphone without physical contact
Embed Check In From Website
Can also embed Check In to hospital website with easy copy/paste HTML
Kiosk Mode
Kiosk mode available to be set up on a tablet or kiosk at the hospital
Secure Transfer
Exchange information and documents electronically on a secure server to remain HIPAA compliant
Automated Notifications
Automated Notifications can send appointment reminders and exam room locations
One Portal Communication
Communicate with customers and employees via email and text messages from one portal
Automated Review Requests
Can automatically request public reviews with timed delay to improve business ratings online
Multi-Language Support
Forms support 26 languages
