Yelp Archives - Page 3 of 3

Facebook Google Studies / Surveys Yelp

Asking for Bad Reviews?

Should business owners be required to ask unhappy or angry customers to put a review on review sites like Yelp/Google+? Old fashioned bulletin boards with notes from customers have become more of a novelty. They have been replaced with testimonials on websites that are indexed…

neil@smokestudios.co.zaApril 7, 2015

Facebook Google Online Reviews Studies / Surveys Videos Yelp

Move Over Yelp, Make Room for Facebook

ReviewInc surveyed 1,200 U.S. based consumers in March 2015 asking them where they have read or browsed business reviews. Much to our surprise, more consumers identified using Facebook with reading business reviews than Yelp reviews. While so many businesses focus on improving their Yelp…

neil@smokestudios.co.zaMarch 26, 2015

Online Reviews Yelp

Chicago Business Files Lawsuit Over Negative Yelp Review

A North Park neighborhood business owner is suing a husband and wife for writing a negative review on Yelp, accusing the couple of libel. Zwick Window Shade Co., 3336 W. Foster, takes issue with a Feb. 6, 2014 review where a customer claims she and her…

neil@smokestudios.co.zaMarch 13, 2015

Online Reviews Studies / Surveys Yelp

Patient Study on Online Reviews

A recent survey comprised of 4,620 U.S. patients was conducted to discover what sites they’re using, and how they’re using them, here’s what they found: •Significantly more patients (42%) are using online reviews in 2014 than in 2013, a 68% growth YOY. •Yelp is the most popular…

neil@smokestudios.co.zaDecember 12, 2014

Online Reviews Press Release Yelp

You’ve Just Been Yelped

You all are probably very familiar with the popular review site Yelp by now. The concept is fairly simple: you visit a business and you write a review about your experience. You can also add "tips" and photos if you'd like. But this experience is…

neil@smokestudios.co.zaNovember 14, 2014

Facebook Yelp

When Business Owners Behave Like Children

Recently, Philadelphia Eagles running back LeSean McCoy dined at PYT, a burger joint in Philadelphia, and left a $.20 tip on a $61.76 bill. At first you might feel outraged by this like I know I did, but as we all know, there are two…

neil@smokestudios.co.zaSeptember 10, 2014

Google Online Reviews Yelp

Google’s “Pigeon” Release : What You Need to Know

Google SEO Changes: Local Search – Silent but Important Changes In the past few days, Google has silently rolled out changes to their search algorithm that have a direct impact on local search. Many search experts have dubbed this the “Pigeon” release. Unlike previous Google…

neil@smokestudios.co.zaAugust 12, 2014

Online Reviews Yelp

Is Charging Your Customers $500 per Bad Review Ethical?

It has recently come to light that a New York Hotel (Union Street Guest House in Hudson, New York) has a clause etched into its contract stating that: " will be a $500 fine that will be deducted from your deposit for every negative review of…

neil@smokestudios.co.zaAugust 6, 2014

Online Reviews Yelp

When Online Reviews Go Too Far

Freedom of speech… It’s a concept we’ve been defending since the country’s earliest days. It’s listed in the First Amendment of our Constitution, and many have been willing to put their lives on the line to defend it. Why then, all of a sudden, can…

neil@smokestudios.co.zaJune 16, 2014

Online Reviews Yelp

Secrets of the Yelp Filter

Yelp has made a name for itself because it aggressively condemns fake reviews. Any site that cleanses itself of fake or misleading reviews should garner greater confidence from consumers. Of course, business owners who recognize the power of these reviews, find themselves frustrated with review…

neil@smokestudios.co.zaJune 11, 2014

Yelp

Asking for Bad Reviews?

Move Over Yelp, Make Room for Facebook

Chicago Business Files Lawsuit Over Negative Yelp Review

When Business Owners Behave Like Children

Google’s “Pigeon” Release : What You Need to Know

Is Charging Your Customers $500 per Bad Review Ethical?

When Online Reviews Go Too Far

Secrets of the Yelp Filter

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