ReviewInc is the best of the Reputation.com competitors and here are 5 reasons why you should choose ReviewInc.
BEST Online Review Management Software
BEST Online Reputation Software
BEST Review Monitoring for Customer Reviews
BEST Way to Generate Reviews
Optimal Business Reputation Improvement
Plus, ReviewInc is the price performance leader
There are online reputation management companies that help manage your business reputation and reviews such as Reputation.com. However, no competitor is as thorough with reporting, analysis, monitoring, collecting, and amplifying your online reputation as ReviewInc, which also covers the most review sites.
Let’s look at a few other reasons why ReviewInc is the best of the Reputation.com competitors that won’t break your budget…
Monitors the most review sites
ReviewInc monitors the MOST review sites (over 100 more than Reputation.com) than any other service, ensuring you have the widest coverage and reduce the risk of missing every review opportunity.
IMPROVE SEO FOR YOUR BUSINESS, INSTEAD OF REPUTATION.COM’S
Reputation.com promotes widgets and surveys from their domain on your website–so you are helping THEM get YOUR traffic, which helps THEIR SEO–not yours! With ReviewInc, you get:
- Review Collection Widgets
Embed review collection widgets on your business websites or social pages to reach your customers easily which brings traffic to your site, not Reputation.com’s.
- Testimonial Widgets
Embed testimonial widgets on your business websites or social pages to seamlessly display how your customers feel. Your reviews are hosted on your website, and ReviewInc provides the tools to snap them onto your site easily.
RESPOND AND ENGAGE WITH YOUR CUSTOMERS
Reputation.com’s system does not keep all communication with your customers organized in one place, everything seems disjointed.
ReviewInc has Private Feedback Response Management, which allows you to see a customer’s review that might require a response, including whether or not there has been a response, and allows you and others to send an email reply from a central address within the ReviewInc system.
You can then view a “thread” of everyone’s reply (including the customers) in one location—ensuring timely and thorough resolution so nothing slips through the cracks.
respond and engage with your customers
ReviewInc’s Patented Adaptive Email Domain Name Correction automatically fixes faulty email addresses, whenever possible, to ensure customers are reached without error. ReviewInc’s email system is optimized to deliver through spam filters, resulting in higher open rates than Reputation.com’s.
THE BEST SUPPORT STAFF
ReviewInc offers live chat onsite so your questions or problem can be addressed right away! Even better, an actual person is on the other end, not a robot like on Reputation.com’s site! ReviewInc’s unmatched customer support gives thorough live demos of the platform and excellent live training webinars so you are confident in knowing the software.
Isn’t ReviewInc starting to look like the best of the Reputation.com competitors?
For a more detailed look at ReviewInc as a Reputation.com competitor, please see the competitive matrix below:
|Business Data It is important to be able to customize business data to meet industry needs. ReviewInc’s platform is very flexible and covers over 600 review sites.|
|Business Insights: Business Evaluation|
|Real-time – Google & Facebook (seconds)|
|Other Review Sites: At most every 24 hours|
|Fully Customizable Data|
|Number of Review Sites Offered||600||500|
|Reporting Your Dashboard can show as few or as many graphs and charts as needed, and you can send it via email to other coworkers. You can also change the colors to match company branding.|
|Competitive Reports Regional/Local|
|Replicate Dashboard in your email|
|Create Customizable Daily/Weekly/Monthly Report and allow for any combination of timeline reports|
|Mobile friendly email reports|
|User specific reports|
|Track reviews and ratings over time|
|Fully customizable colors to match company colors, type, etc.|
|Analysis ReviewInc analysis is very robust and thorough, showing sentiment, by location, employee insights and advanced filtering.|
|Filter by rating, time period, source, review site, ticketing stage, campaign type, custom fields, reviews matching requests, and keywords|
|Filter dashboard by multiple custom filters|
|Review Generation ReviewInc’s software is global, offering 26 different languages, a complete view of the entire review flow, automated campaigns, surveys and microsites with extended features such as substitution fields designed to empower businesses.|
|Collecting New Reviews|
|Generate Reviews on target major, local and industry sites|
|Sentiment based survey|
|26 Different Languages Offered|
|Customizable review site rules|
|Automated Review Requests by Email/Text|
|Assigned local text/SMS number|
|Visual Preview of Entire Review Flow|
|Automatic faulty email address correction|
|Upload campaign recipients in bulk via CSV or Excel file|
|Different flows to positive and negative feedback|
|Surveys that fit today’s Connected Customer Journey|
|Survey distribution by text/email/social media|
|Run Survey Campaigns: Customer Experience and Market Research|
|Allow for simultaneous multiple campaign types|
|Coupons & Offers|
|Campaign effectiveness reports|
|Review microsite/landing page|
|Microsite does not promote their site|
|Review collection widgets & Auto-filter “spammy” reviews|
|Auto share reviews|
|Embedded reviews/testimonials widget|
|For highly optimized mobile delivery|
|Review Management ReviewInc’s software monitors reviews in real-time, sends alerts, allows you to respond directly to reviews and automatically fixes broken links.|
|Review alerts: automated alerts and filter alerts by source and star rating|
|Issue Resolution Tracking|
|Ticket system within the platform|
|Manage negative review resolution|
|Integrate with existing support ticket systems and CRM platforms|
|Proactive issue management|
|Review Site Link Management|
|Fixes broken links to review sites|
|Monitor broken links to review sites|
|Social ReviewInc can be integrated with Hootsuite to share reviews on social media for fresh and interesting content. And better yet, this can be accomplished with just one click!|
|One-click social sharing|
|Admin ReviewInc allows you to customize user access to software and promote your brand online.|
|Compliant with spam filters|
|Unlimited number of users|
|Individual user access levels: by location, dashboard only, read only, limited ability to respond to reviews|
|Individual user access levels: user time zone setting|
|Individual user access levels: user country setting|
|Integrates with client email system|
|Ability to use client’s mail domain|
|Create client’s own email server|
|Embed portal into client’s system|
|Security Privacy is very important. Achieve full HIPAA compliance by hiding valuable patient or customer information and using customer domains.|
|Hide client names and contact information from dashboard and emails|
|Domains and subdomains utilized|
|Double encrypted passwords|
|Secure access https for portal and all forms|
|Training/Support Read through our testimonials below…our customer service is top notch with trainings and webinars to help you get the most out of our service!|
We are very pleased with your application. It is very thorough and detailed. Not less important is your superior customer service that we continuously receive from our account manager. Thank you!
ReviewInc is a top-notch local reviews platform. We've used it for years for our 5 retail locations and it has never let us down. There are many local review solutions out there, but in my opinion, ReviewInc outclasses them all. Everything is customizable and can be figured in virtually any way you might want it. The platform itself is very reliable and I've rarely ever had to contact service about anything. When I do, the staff is kind and helpful. We saw a steady 11% response rate on our private feedback form and a 2% response rate on public reviews to Google, and that's including NPS and a few survey questions. Detailed reporting and routable review notifications are in a class of their own and very easy to configure. It offers the most bang-for-the-buck functionality of any review platform I've seen (and I've seen most of the ones out there). I can't say enough good things about ReviewInc; if your business needs a solution to gather reviews for multiple locations this is the software to choose!
What an incredible, friendly and helpful company/platform. The agency I work for has been using it for several months and we cannot be happier with the results, information displayed and overall satisfaction.