ReviewInc vs. Reputation.com

Competitor Overview

ReviewInc vs. Reputation.com Competitor Overview

There are online reputation management companies that help manage your business reputation and reviews such as Reputation.com.

However, no competitor is as thorough with reporting, analysis, monitoring, collecting, and amplifying your online reputation as ReviewInc, which also covers the most review sites.

Why ReviewInc is the Best Reputation.com Competitor

Monitors the Most Review Sites

ReviewInc monitors the MOST review sites (over 100 more than Reputation.com) than any other service, ensuring you have the widest coverage and reduce the risk of missing every review opportunity.

Improve SEO For Your Business, Instead of Reputation.com's

Reputation.com promotes widgets and surveys from their domain on your website–so you are helping THEM get YOUR traffic, which helps THEIR SEO–not yours! With ReviewInc, you get:

Review Collection Widgets
Embed review collection widgets on your business websites or social pages to reach your customers easily which brings traffic to your site, not Reputation.com’s.
Testimonial Widgets
Embed testimonial widgets on your business websites or social pages to seamlessly display how your customers feel. Your reviews are hosted on your website, and ReviewInc provides the tools to snap them onto your site easily.

Respond and Engage with Your Customers

ReviewInc’s Patented Adaptive Email Domain Name Correction automatically fixes faulty email addresses, whenever possible, to ensure customers are reached without error.

ReviewInc’s email system is optimized to deliver through spam filters, resulting in higher open rates than Reputation.com’s.

The Best Support Staff

ReviewInc offers phone, email, and chat support so your questions or problems can be addressed right away! Even better, an actual person is on the other end, not a robot! ReviewInc’s unmatched customer support gives thorough live demos of the platform and excellent live training webinars so you are confident in knowing the software.

Isn’t ReviewInc starting to look like the best Reputation.com competitor?

For a more detailed look at how ReviewInc compares to Reputation.com, see the competitive matrix below:

To see the detailed list of each category, click to expand each section	ReviewInc	Reputation.com
⇣Business Data It is important to be able to customize business data to meet industry needs. ReviewInc’s platform is very flexible and covers over 600 review sites.
Business Insights: Business Evaluation
Real-time – Google & Facebook (seconds)
Other Review Sites: At most every 24 hours
Competitive Data
Fully Customizable Data
Review Tracking
Number of Review Sites Offered	600	500
⇣Reporting Your Dashboard can show as few or as many graphs and charts as needed, and you can send it via email to other coworkers. You can also change the colors to match company branding.
Competitive Reports Regional/Local
Competitor Ranking
Email Reports
Replicate Dashboard in your email
Create Customizable Daily/Weekly/Monthly Report and allow for any combination of timeline reports
Mobile friendly email reports
User specific reports
PDF reporting
Track reviews and ratings over time
Listing Consistency
Fully customizable colors to match company colors, type, etc.
⇣Analysis ReviewInc analysis is very robust and thorough, showing sentiment, by location, employee insights and advanced filtering.
Customer onboarding
Role-based dashboards
Time zones
Filter by rating, time period, source, review site, ticketing stage, campaign type, custom fields, reviews matching requests, and keywords
Filter dashboard by multiple custom filters
⇣Review Generation ReviewInc’s software is global, offering 26 different languages, a complete view of the entire review flow, automated campaigns, surveys and microsites with extended features such as substitution fields designed to empower businesses.
Collecting New Reviews
Generate Reviews on target major, local and industry sites
Business drivers
Sentiment based survey
26 Different Languages Offered
QR codes
Customizable review site rules
Automated Review Requests by Email/Text
Assigned local text/SMS number
Visual Preview of Entire Review Flow
Marketing/Survey
Review Marketing
Drip Campaign
Anti-spam protection
Automatic faulty email address correction
Customer-driven marketing
Review Campaigns
Custom email/text/timing
Automated Campaign
Upload campaign recipients in bulk via CSV or Excel file
Different flows to positive and negative feedback
Best practices
Customer Surveys
Surveys that fit today’s Connected Customer Journey
Survey distribution by text/email/social media
Traditional surveys
Millennial surveys
Survey Design
Run Survey Campaigns: Customer Experience and Market Research
Allow for simultaneous multiple campaign types
Custom Fields
Substitution Fields
Hidden Fields
Coupons & Offers
Campaign effectiveness reports
Microsite
Review microsite/landing page
Microsite does not promote their site
Review collection widgets & Auto-filter “spammy” reviews
Auto share reviews
Embedded reviews/testimonials widget
Mobile
For highly optimized mobile delivery
Business Cards
⇣Review Management ReviewInc’s software monitors reviews in real-time, sends alerts, allows you to respond directly to reviews and automatically fixes broken links.
Review alerts: automated alerts and filter alerts by source and star rating
Issue Resolution Tracking
Ticket system within the platform
Manage negative review resolution
Integrate with existing support ticket systems and CRM platforms
Proactive issue management
Review Site Link Management
Fixes broken links to review sites
Monitor broken links to review sites
⇣Social ReviewInc can be integrated with Hootsuite to share reviews on social media for fresh and interesting content. And better yet, this can be accomplished with just one click!
Auto-promote reviews
Hootsuite Integration
One-click social sharing
⇣Admin ReviewInc allows you to customize user access to software and promote your brand online.
Compliant with spam filters
Unlimited number of users
Individual user access levels: by location, dashboard only, read only, limited ability to respond to reviews
Individual user access levels: user time zone setting
Individual user access levels: user country setting
Integrates with client email system
Ability to use client’s mail domain
Create client’s own email server
Embed portal into client’s system
⇣Security Privacy is very important. Achieve full HIPAA compliance by hiding valuable patient or customer information and using customer domains.
HIPAA Compliant
Hide client names and contact information from dashboard and emails
Domains and subdomains utilized
Data Encrypted
Double encrypted passwords
Secure access https for portal and all forms
⇣Training/Support Read through our testimonials below…our customer service is top notch with trainings and webinars to help you get the most out of our service!
Live Chat
Webinars
Documentation
Free Demo

We are very pleased with your application. It is very thorough and detailed. Not less important is your superior customer service that we continuously receive from our account manager. Thank you!

ReviewInc is a top-notch local reviews platform. We've used it for years for our 5 retail locations and it has never let us down. There are many local review solutions out there, but in my opinion, ReviewInc outclasses them all. Everything is customizable and can be figured in virtually any way you might want it. The platform itself is very reliable and I've rarely ever had to contact service about anything. When I do, the staff is kind and helpful. We saw a steady 11% response rate on our private feedback form and a 2% response rate on public reviews to Google, and that's including NPS and a few survey questions. Detailed reporting and routable review notifications are in a class of their own and very easy to configure. It offers the most bang-for-the-buck functionality of any review platform I've seen (and I've seen most of the ones out there). I can't say enough good things about ReviewInc; if your business needs a solution to gather reviews for multiple locations this is the software to choose!

What an incredible, friendly and helpful company/platform. The agency I work for has been using it for several months and we cannot be happier with the results, information displayed and overall satisfaction.

In Conclusion

Now that you see ReviewInc is the best of the Reputation.com competitors, you can strategically build your business, improve your rankings online, and get the best value for your money.

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ReviewInc vs. Reputation.com