Uncategorized Archives - Page 4 of 7

Online Reviews..in Reverse? Taxi Driver Leaves Scathing Reviews of His Own Passengers

We are all very familiar with the online review process. You visit a business. You either receive great or terrible customer service. Depending on how passionate you are about the level of customer service you received (or conversely, did not receive), you then perhaps choose…

neil@smokestudios.co.zaOctober 21, 2014

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Negative Reviews Set You Up?

Back in July of this year, a Yelp user by the name of "Joe B" wrote a negative review of Grissom & Thompson, a firm that represented him in a breach of contract suit. He alleged that the firm called him "incompetent" and attempted to…

neil@smokestudios.co.zaOctober 7, 2014

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What is the Actual Statistical Difference Between a 1-Star and 5-Star Review on Yelp?

Many of you may already know the obvious: 1-star reviews on Yelp indicate a poor business while 5-star reviews on Yelp indicate a favorable business. But what is the actual statistical difference between the two? What kind of story does the data tell? Read further to…

neil@smokestudios.co.zaSeptember 30, 2014

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San Francisco Restaurant Offers Discounts for Your Negative Yelp Reviews

Botto Italian Bistro, an Italian restaurant in the Richmond District of San Francisco is taking a different approach to gaining more traffic; they aim to be the 'worst restaurant in the Bay Area'. Owned by seasoned chefs Davide Cerretini and Michele Massimo, Botto Italian Bistro…

neil@smokestudios.co.zaSeptember 23, 2014

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Protect Personal Data

Online review giant, Yelp and TinyCo, Inc. (a mobile app developer) both agreed to settle separate FTC charges claiming that they unlawfully collected data from children, which was in violation of the Children's Online Privacy Protection Act (COPPA). Yelp was fined a civil penalty of $450,000 while…

neil@smokestudios.co.zaSeptember 17, 2014

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Consumer Review Freedom Act to Federally End the Practice of Non-Disparagement Clauses

As a follow-up to our blog post last week about California's new bill that prevents consumers from being financially penalized by business owners for writing negative reviews, Rep. Eric Swalwell (D-Ca) plans to propose a bill this week that seeks to accomplish the same thing,…

neil@smokestudios.co.zaSeptember 16, 2014

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New Bill Signed by Gov. Jerry Brown Protects Consumers’ Online Reviews

Consumers in California will now be protected against penalties for sharing their opinions via online reviews under a new bill (AB 2365) signed on Tuesday, September 9, 2014 by Gov. Jerry Brown. This measure by Assemblyman John A. Pérez (D-Los Angeles) is aimed at cracking down…

neil@smokestudios.co.zaSeptember 11, 2014

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Improving Your Local Business

Learn how to improve your local business with ReviewInc.

neil@smokestudios.co.zaMay 14, 2014

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How to Respond If Your Business Receives Negative Reviews

Learn how to respond to negative reviews

neil@smokestudios.co.zaMay 8, 2014

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National Take Our Daughters and Sons to Work Day 2014

On April 24, 2014, ReviewInc participated in the National Take Our Daughters and Sons to Work Day. It was very interesting to see our business through the eyes of a child and their feedback. Several employees volunteered to show participants a little about what they…

neil@smokestudios.co.zaApril 28, 2014

Uncategorized

Negative Reviews Set You Up?

What is the Actual Statistical Difference Between a 1-Star and 5-Star Review on Yelp?

San Francisco Restaurant Offers Discounts for Your Negative Yelp Reviews

Protect Personal Data

Consumer Review Freedom Act to Federally End the Practice of Non-Disparagement Clauses

New Bill Signed by Gov. Jerry Brown Protects Consumers’ Online Reviews

Improving Your Local Business

How to Respond If Your Business Receives Negative Reviews

National Take Our Daughters and Sons to Work Day 2014

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